Offshore Development Center for a UK Software Provider

ODC collaboration format suggests that the Devox team is not an offshore team per se but rather a branch office for the client that retains its name and identity. It means that we work openly as a separate legal entity yet in complete synergy with the client’s team.

Devox’s and the client’s classic responsibilities distribution suggests that Devox’s side works on the development, testing, and management while putting the client’s project manager or scrum master at the head of each team. The client places a strong emphasis on the Agile Scrum framework, with structured teams devoted to agile methodologies, which enables our joint teams to work seamlessly with minimum traction even at the point of a new team assemblance.

The client’s corporate ethics is built around the employee-first approach. As this value strongly corresponds with Devox’s, together in our collaboration, we managed to achieve an environment that is centered around one core belief: both Devox and the client are convinced an employee’s happiness and peace of mind drive them to deliver their best results. No matter the role, an interviewee will feel welcome on a job interview, be it their first time working with the client or just a regular check to take the existing collaboration to the next level, which is highly appreciated both by their internal and Devox engineers.

This approach can be expressed in numbers: for instance, the attrition rate within four years of collaboration was as low as 6,8%; within this number, in 2023, we counted a total of four instances where technical or behavioral issues were raised (either by the client’s or Devox’s team or the employee themselves).

On the client side, the company prioritizes ethical practices with initiatives like a modern slavery check, reinforcing a commitment to ethical employment standards. This ensures a supportive environment where employees can grow professionally within a collaborative, values-driven culture.

In turn, the Devox side managed to achieve a nurturing work environment thanks to our diligent recruitment and multifaceted HR activities. For starters, it’s the proactive candidate search and extensive internal database of over 20,000 specialists. By expanding the recruiting funnel at the initial stage, we accelerate the process, enabling swift vacancy fulfillment.

Here’s what our recruitment process looks like in more detail:

• We deliver the 1st relevant CV within 7 business days.
• Every 3rd candidate receives an offer from the client.
• The average Time To Fill is 2-4 weeks.
• Developer’s lifetime period is more than 18 months.
• Strong regular performance team management.
• External/Internal Weekly and Monthly professional training.
• Hiring capacity up to 15 professionals per month.
• 97% of developers pass a probation period.

The client is a recognized Microsoft Gold Partner, specializing in Azure solutions, including digital and app innovation. Their extensive internal team of engineers therefore works a lot with .NET, Angular, Java and other Microsoft-oriented tech stack, which is a big premise for our synergetic collaboration as Devox puts a special emphasis on these technologies.

While working with the client, we focus on cloud computing, specifically through Azure, which supports digital transformation and consulting services in many fintech-related projects. Services-wise, we engage in DevOps practices and offer a range of services, including application development, cloud migration, and legacy system modernization.

Over the course of 4 years collaborating with the client, together we achieved:

• Seamless collaboration model through an Offshore Development Center (ODC) where Devox operates as an integral extension of the client’s team, enhancing productivity and aligning closely with the client’s agile framework.
• Devox has delivered nearly 20 successful projects for the client, primarily in fintech, contributing significantly to their digital services and their standing as a Microsoft Gold Partner.
• Devox’s recruitment efficiency is demonstrated by an average time-to-fill of 2–4 weeks, with 97% of hires successfully passing probation. This streamlined recruitment, paired with a strong candidate pool, has ensured that every 3rd candidate received an offer from the client.
• Employee-first ethics and a nurturing work environment have led to a notably low attrition rate of 6.8% over four years, with minimal instances of technical or behavioral issues, strengthening team stability.
• Swift problem-resolution strategy has earned the client’s trust, as Devox’s HR team addresses and plans solutions for any raised issue on the same day, reinforcing its commitment to quality and employee satisfaction.