Let us broaden the functionality of your existing orders management system, give it a tech stack makeover to reduce downtime, or integrate it with other vital systems in your business ecosystem like CRM, ERP, or e-commerce platforms and third-party services (payment gateways, shipping carriers, etc) in case you had just purchased an off-the-shelf solution.
Order Management Systems Development Company
What is Order Management System and How Can it Help My Business?
An Order Management System (OMS) is a digital tool that helps businesses manage the entire process of receiving and fulfilling customer orders. It streamlines operations from when an order is placed to its delivery, ensuring there’s no mistaken positions, lost items, or any kind of inventory mismanagement. Functions-wise, it keeps the storage and orders organized, updates inventory in real-time, and gives valuable analytical insights, showing the business what works and what doesn’t.
While logistics software generally focuses on the movement and storage of goods (like how to get a product from the warehouse to the customer), an online ordering management system is more centered around the customer’s order. It’s more about ensuring the right product reaches the right customer at the right time, managing stock levels based on what customers are actually buying, and providing a smooth buying experience. While the rest of logistics software focuses on the product’s journey, an OMS is about the customer order’s journey.
Order Management System Services We Provide
Order management system for restaurant, retail business and e-commerce, manufacturing, healthcare, or any other business? Devox can bring it to you. See what solutions we specialize in.
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OMS Integration, Update or Scaling
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Enterprise OMS
Get a distributed order management system for enterprises offer advanced features like integration with multiple sales channels, complex workflow automation, extensive reporting, and analytics capabilities. Devox can create a highly scalable and customizable solution to fit the intricate needs of your large-scale operations.
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Cloud-based OMS
Hosted on cloud servers, these systems offer the advantage of remote accessibility, scalability, and typically lower upfront costs. If your businesses is looking for flexibility and minimal on-premise infrastructure, our team can provide the full process from development to integration.
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Industry-specific OMS
Tailor your next software for the specific industry you work in. Be it retail, manufacturing, healthcare, or anything else, you will get features and integrations pertinent to the unique demands of each sector. We carefully study industry pains, update our regulations knowledge, and never miss out on UX research to provide a truly tailored experience.
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E-commerce OMS
Specifically designed for online retailers, the order management system for e-commerce integrates with e-commerce platforms and supports features like shopping cart integration, payment processing, and online customer service. Our team can also add the advanced customer behavior analytics that will provide valuable insights into customer behavior, sales trends, and product performance, aiding in strategic decision-making.
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Inventory-focused OMS
Up the game of inventory management, providing detailed insights into stock levels, reorder points, and warehouse management. The Devox-made OMS for inventory will boost warehouse integrations, enable detailed product information management and demand forecasting, and feature real-time inventory tracking.
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Fulfillment-focused OMS
Target the fulfillment process, optimizing packing, shipping, and logistics. You can integrate this OMS type closely with third-party logistics providers and shipping carriers. An integration like this will turn delivery management around, including generating shipping labels, tracking shipments, and calculating shipping costs.
Logistics Software Integrations
Order management system in e-commerce or any other business domain gets more efficient depending on the used tech stack. In Devox, one of our core values regarding development is quality code: this means there’s no room for a legacy stack in our work.
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Back End
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Front End
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DevOps & Cloud
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Database Development
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Web 3
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Artificial Intelligence
Benefits of Custom Order Management System
A B2B order management system resolves a number of challenges any business working with customers can face. See how exactly Devox can help you tackle them: it’s both your employees and your clients who will eventually be more satisfied.
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Manage Multi-Channel Sales Easily
Get hold of easier order coordination across multiple channels (online, in-store, mobile). Regardless of their types and quantity, an OMS centralizes order management within all the existing channels. It unlocks more accurate order fulfillment and efficient handling of orders, from placement to delivery.
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Tap into Better Inventory Management
Harness real-time visibility into inventory levels, letting the brand-new OMS manage your stock more effectively. You will reduce the chances of stockouts and overstocking, ensuring that the right products are available when needed.
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Ease Multi-Location Fulfillment
If you have a wide distribution network, leverage the capacities of a distributed order management system to ease the management of orders across numerous fulfillment locations, such as different warehouses, stores, or third-party vendors.
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Make a Customer Happy
Customers appreciate timely and accurate order fulfillment, and an OMS can provide them with real-time updates on their order status. Tap into this competitive advantage with sales order management systems, eliminating delays, errors, or even the slightest chance of mistaking an order.
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Improve Financial Reporting and Analytics
Track sales trends, identify best-selling products, and understand customer buying patterns effortlessly: with all order-related data in one place, keeping your finances under strain is easier. Moreover, this data can inform strategic decisions and improve financial reporting.
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Reach Full Compliance and Boost Record-Keeping
An online order management system helps in maintaining accurate records for compliance purposes. It tracks all activities related to orders, opening a way toward painless audits, solid compliance and adherence to regulatory standards, and remarkable company transparency.
Key Features to Add to Your Custom Order Management System
Order Processing and Fulfillment
Automates the entire order processing cycle, from order receipt, verification, and processing, to packing, shipping, and delivery. It ensures orders are fulfilled accurately and efficiently.
Inventory Management
Provides real-time visibility into inventory levels across multiple locations or warehouses. It includes features for stock tracking, reorder alerts, and managing backorders.
Multi-Channel Integration
Supports integration with various sales channels such as e-commerce platforms, brick-and-mortar stores, and marketplaces. This ensures consistent and efficient order management across all channels.
Customer Management
Includes tools for managing customer information, order history, preferences, and communication. It can integrate with CRM systems for enhanced customer relationship management.
Payment and Billing Management
Manages invoicing, payment processing, and secure handling of customer payment information. It often includes support for multiple payment methods and currencies.
Shipping and Logistics Integration
Connects with shipping carriers and logistics providers for real-time shipping rates, label printing, and tracking of shipments.
Returns Management
Facilitates the handling of returns and exchanges, including tracking of returned items, refund processing, and updating inventory levels.
Data Analysis and Reporting
Offers reporting tools and analytics for insights into sales trends, order volume, customer behavior, inventory levels, and other key metrics.
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Industry Contribution Awards & Certifications
Check Devox Software Awards on rating & review platforms among top software development companies and Certifications our team members holds.
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Testimonials
FAQ
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Can the Order Management System (OMS) be customized to fit my specific business processes?
Regardless of the industry your business works in, Devox designs the order system management (OMS) to be highly customizable to align perfectly with your unique processes. We work closely with you to understand your specific needs and tailor the system accordingly, ensuring it integrates seamlessly with your existing workflow and adhering to the best practises of SDLC.
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How does a custom OMS alleviate common order management pains?
A custom OMS addresses numerous order management pains by automating manual tasks, reducing errors, providing real-time inventory visibility, improving customer service, and ensuring efficient multi-channel management. The benefits businesses eventually get include streamlined operations, cost savings, and increased customer satisfaction.
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Will the custom OMS help my business comply with industry regulations?
Retail order management systems are designed with a strong focus on compliance, ensuring that the business adheres to various industry-specific regulations. For example, it can help with data protection laws like GDPR by securely managing customer information, featuring data encryption and secure access controls.
In the financial sector, it supports compliance with standards like PCI DSS through secure payment processing and transparent financial reporting.
For healthcare, it aligns with HIPAA requirements by safeguarding patient data. Additionally, the OMS can handle international trade laws by managing necessary documentation and compliance for cross-border transactions.
Thus, a custom OMS not only streamlines order management but also serves as a crucial tool in maintaining regulatory compliance across different sectors.
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What is better: Oracle or SAP order management system?
Oracle order management system is known for its comprehensive features, including robust order processing, inventory management, and customer service capabilities. It often includes advanced analytics and reporting tools. It offers some degree of customization and typically integrates well with other Oracle products. It’s best suited for larger enterprises or businesses already using Oracle’s suite of products, seeking an extensive, feature-rich OMS solution.
SAP provides a highly capable OMS, focusing on efficient order processing, inventory visibility, and multi-channel management. It’s known for its strong supply chain and logistics integration. While it integrates seamlessly with other SAP modules, it’s hard to customize or integrate it with non-SAP solutions. It’s best suited for large organizations, especially those that require deep integration with supply chain operations and are already invested in the SAP ecosystem.
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What are the benefits of a custom OMS compared to an off-the-shelf solution?
A custom OMS offers several advantages over off-the-shelf solutions, including tailored features that match your specific business needs, scalability to grow with your business, seamless integration with your existing tools, and dedicated support for any specific challenges you face. Custom software for order management system always prioritizes your business needs, pains, and users, and will cater to your objectives by design.
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