Order Management Systems Development Company
Elevate your real-time inventory tracking with Devox as your next ordering management system developer. Streamline your order processing, navigate multiple sales channels with ease, and promote wise resource allocation with the power customization provides.
What is Order Management System and How Can it Help My Business?
An Order Management System (OMS) is a digital tool that helps businesses manage the entire process of receiving and fulfilling customer orders. It streamlines operations from when an order is placed to its delivery, ensuring there’s no mistaken positions, lost items, or any kind of inventory mismanagement. Functions-wise, it keeps the storage and orders organized, updates inventory in real-time, and gives valuable analytical insights, showing the business what works and what doesn’t.
While logistics software generally focuses on the movement and storage of goods (like how to get a product from the warehouse to the customer), an online ordering management system is more centered around the customer’s order. It’s more about ensuring the right product reaches the right customer at the right time, managing stock levels based on what customers are actually buying, and providing a smooth buying experience. While the rest of logistics software focuses on the product’s journey, an OMS is about the customer order’s journey.
Benefits of Custom Order Management System
Manage Multi-Channel Sales Easily
Tap into Better Inventory Management
Ease Multi-Location Fulfillment
Make a Customer Happy
Improve Financial Reporting and Analytics
Reach Full Compliance and Boost Record-Keeping
Key Features to Add to Your Custom Order Management System
To leverage its mission, order management system in retail offers a range of advanced features. While we can integrate all of the mentioned, customization doesn’t end there: our first priority would be your needs and requirements.
Order Processing and Fulfillment
Automates the entire order processing cycle, from order receipt, verification, and processing, to packing, shipping, and delivery. It ensures orders are fulfilled accurately and efficiently.
Provides real-time visibility into inventory levels across multiple locations or warehouses. It includes features for stock tracking, reorder alerts, and managing backorders.
Supports integration with various sales channels such as e-commerce platforms, brick-and-mortar stores, and marketplaces. This ensures consistent and efficient order management across all channels.
Includes tools for managing customer information, order history, preferences, and communication. It can integrate with CRM systems for enhanced customer relationship management.
Payment and Billing Management
Manages invoicing, payment processing, and secure handling of customer payment information. It often includes support for multiple payment methods and currencies.
Shipping and Logistics Integration
Connects with shipping carriers and logistics providers for real-time shipping rates, label printing, and tracking of shipments.
Facilitates the handling of returns and exchanges, including tracking of returned items, refund processing, and updating inventory levels.
Data Analysis and Reporting
Offers reporting tools and analytics for insights into sales trends, order volume, customer behavior, inventory levels, and other key metrics.
Order Management System Services We Provide
Order management system for restaurant, retail business and e-commerce, manufacturing, healthcare, or any other business? Devox can bring it to you. See what solutions we specialize in.
OMS Integration, Update or Scaling
Let us broaden the functionality of your existing orders management system, give it a tech stack makeover to reduce downtime, or integrate it with other vital systems in your business ecosystem like CRM, ERP, or e-commerce platforms and third-party services (payment gateways, shipping carriers, etc) in case you had just purchased an off-the-shelf solution.
Get a distributed order management system for enterprises offer advanced features like integration with multiple sales channels, complex workflow automation, extensive reporting, and analytics capabilities. Devox can create a highly scalable and customizable solution to fit the intricate needs of your large-scale operations.
Hosted on cloud servers, these systems offer the advantage of remote accessibility, scalability, and typically lower upfront costs. If your businesses is looking for flexibility and minimal on-premise infrastructure, our team can provide the full process from development to integration.
Tailor your next software for the specific industry you work in. Be it retail, manufacturing, healthcare, or anything else, you will get features and integrations pertinent to the unique demands of each sector. We carefully study industry pains, update our regulations knowledge, and never miss out on UX research to provide a truly tailored experience.
Specifically designed for online retailers, the order management system for e-commerce integrates with e-commerce platforms and supports features like shopping cart integration, payment processing, and online customer service. Our team can also add the advanced customer behavior analytics that will provide valuable insights into customer behavior, sales trends, and product performance, aiding in strategic decision-making.
Up the game of inventory management, providing detailed insights into stock levels, reorder points, and warehouse management. The Devox-made OMS for inventory will boost warehouse integrations, enable detailed product information management and demand forecasting, and feature real-time inventory tracking.
Target the fulfillment process, optimizing packing, shipping, and logistics. You can integrate this OMS type closely with third-party logistics providers and shipping carriers. An integration like this will turn delivery management around, including generating shipping labels, tracking shipments, and calculating shipping costs.
Our Order Management System Development Process
We’re beginning by identifying your business needs to understand the specific requirements, challenges, and goals regarding order management. This stage serves to define the scope of the OMS project, including the features, functionalities, and integrations needed. We also allocate the necessary resources, including a development team, budget, and timeline for the project.
Our team of designers starts working on the user interface. We focus on usability, accessibility, and user experience, basing our decisions on thorough UX research, user roles and their pains, and overall look and feel of your brand. Starting with wireframes, we gradually move on to the full-scale design, keeping your informed all the way.
This stage includes architecture design, database design, and the actual coding. Firstly, we decide on a cloud-based or on-premise solution. Secondly, our team develops a database schema that efficiently handles data storage, retrieval, and integrity. Thirdly, our engineers begin the actual coding process, developing the various modules of the OMS as per the design specifications. If the integration is required, we conduct it at the final stage, connecting your newly-made solution with other business systems.
When the solution is finished, we run a number of tests to ensure its impeccable work. Our team starts with Unit Testing, ensuring each component or module functions correctly. Then we move on to Integration Testing, where we test the integration points to ensure seamless data flow between the OMS and other systems. Finally, our team conducts User Acceptance Testing (UAT): this testing type involves end-users to validate the functionality and usability of the system in real-world scenarios.
We deploy the order management systems software in the live environment, ensuring minimal disruption to ongoing business operations. If replacing an existing system, we finally migrate data to the new OMS.
After the deployment, we provide post-launch support, offering to handle any immediate issues post-deployment. We also schedule updates and provide maintenance, which are the necessary enhancements for security and keeping up with changing business needs. Based on your feedback later, we stay in touch to scale the system if necessary.
Logistics Software Integrations
Java, Python, C#, PHP, .NET, Spring Boot, Node.js
Mobile App Development Tools
Swift, Kotlin, Flutter, React, Native
MySQL, PostgreSQL, Microsoft SQL
MongoDB, Cassandra, Redis
Cloud Computing Platforms
Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform
API Development Tools
Version Control Systems
Git (GitHub or GitLab)
Containerization and Orchestration Tools
DevOps Tools (CI/CD)
Jenkins, Travis CI, CircleCI
Business Intelligence and Analytics Tools
Tableau, Power BI, Python
Internet of Things (IoT) Platforms and Sensor Data Integration
Azure IoT Suite, AWS IoT, MQTT Protocol, Zigbee, LoRaWAN
AI and Machine Learning Libraries
TensorFlow, PyTorch, Scikit-learn, IBM Watson, Azure Machine Learning
Shopify, Magento, WooCommerce
QuickBooks, Xero, FreshBooks
FedEx Ship Manager, UPS WorldShip, DHL eCommerce Solutions
Customs and Compliance Software
Flexport, Avalara, Descartes CustomsInfo
Third-party Logistics (3PL) Providers
DHL Supply Chain, XPO Logistics, Ryder Supply Chain Solutions
Security and Compliance Tools
Norton, Security McAfee, RSA SecurID
Event Management Platform, USA
Function4 is a USA-based professional event ecosystem that offers a simple, user-friendly discovery venue for the financial services sector. The enterprise event management software features a single, real-time dashboard with zero setup for event attendees, hosts, and sponsors. Function4 also provides discovery, data, and tools to help the right people discover the right events.
Wellness social network and media platform with a marketplace feature, Australia
ActivePlace is a social platform dedicated to health, fitness, and an active lifestyle. It is a three-sided network that connects people with like-minded individuals, mentors, and businesses – all related to physical activity and healthy living. The company approached the development team to create a wellness app that would cater to different categories of users and provide personalized functionality to each member group. The main goal was to build a unique project from scratch that combined social media and marketplace features.
Multifunctional showroom assistant for world known kitchen appliances manufacturer, Australia.
ILVE is a global manufacturer of gas and electric household cooking appliances with a reach across 40 countries worldwide. Since 1975, the company has been known as a niche brand specializing in developing an extensive range of built-in ovens and cookers for both commercial and domestic use. ILVE was looking to create a showroom assistant to increase the level of sales and make it smooth for the end client. Besides the end client-facing part, a variety of managerial dashboards were created to allow sales consultants and business managers to execute their functions and have everything controlled in one place.
The solutions they’re providing is helping our business run more smoothly. We’ve been able to make quick developments with them, meeting our product vision within the timeline we set up.
Listen to them because they can give strong advice about how to build good products.
I’m blown up with the level of professionalism that’s been shown, as well as the welcoming nature and the social aspects.
Devox Software is really on the ball technically.
We hired the Devox team for a complicated (unusual interaction) UX/UI assignment. The team managed the project well both for initial time estimates and also weekly follow-ups throughout delivery. Overall, efficient work with a nice professional team.
Their intuition about the product and their willingness to try new approaches and show them to our team as alternatives to our set course were impressive. The Devox team makes it incredibly easy to work with, and their ability to manage our team and set expectations was outstanding.
Devox is a team of exepctional talent and responsible executives. All of the talent we outstaffed from the company were experts in their fields and delivered quality work. They also take full ownership to what they deliver to you. If you work with Devox you will get actual results and you can rest assured that the result will procude value.
The work that the team has done on our project has been nothing short of incredible – it has surpassed all expectations I had and really is something I could only have dreamt of finding. Team is hard working, dedicated, personable and passionate.
I have worked with people literally all over the world both in business and as freelancer, and people from Devox Software are 1 in a million.
Can the Order Management System (OMS) be customized to fit my specific business processes?
Regardless of the industry your business works in, Devox designs the order system management (OMS) to be highly customizable to align perfectly with your unique processes. We work closely with you to understand your specific needs and tailor the system accordingly, ensuring it integrates seamlessly with your existing workflow and adhering to the best practises of SDLC.
How does a custom OMS alleviate common order management pains?
A custom OMS addresses numerous order management pains by automating manual tasks, reducing errors, providing real-time inventory visibility, improving customer service, and ensuring efficient multi-channel management. The benefits businesses eventually get include streamlined operations, cost savings, and increased customer satisfaction.
Will the custom OMS help my business comply with industry regulations?
Retail order management systems are designed with a strong focus on compliance, ensuring that the business adheres to various industry-specific regulations. For example, it can help with data protection laws like GDPR by securely managing customer information, featuring data encryption and secure access controls.
In the financial sector, it supports compliance with standards like PCI DSS through secure payment processing and transparent financial reporting.
For healthcare, it aligns with HIPAA requirements by safeguarding patient data. Additionally, the OMS can handle international trade laws by managing necessary documentation and compliance for cross-border transactions.
Thus, a custom OMS not only streamlines order management but also serves as a crucial tool in maintaining regulatory compliance across different sectors.
What is better: Oracle or SAP order management system?
Oracle order management system is known for its comprehensive features, including robust order processing, inventory management, and customer service capabilities. It often includes advanced analytics and reporting tools. It offers some degree of customization and typically integrates well with other Oracle products. It’s best suited for larger enterprises or businesses already using Oracle’s suite of products, seeking an extensive, feature-rich OMS solution.
SAP provides a highly capable OMS, focusing on efficient order processing, inventory visibility, and multi-channel management. It’s known for its strong supply chain and logistics integration. While it integrates seamlessly with other SAP modules, it’s hard to customize or integrate it with non-SAP solutions. It’s best suited for large organizations, especially those that require deep integration with supply chain operations and are already invested in the SAP ecosystem.
What are the benefits of a custom OMS compared to an off-the-shelf solution?
A custom OMS offers several advantages over off-the-shelf solutions, including tailored features that match your specific business needs, scalability to grow with your business, seamless integration with your existing tools, and dedicated support for any specific challenges you face. Custom software for order management system always prioritizes your business needs, pains, and users, and will cater to your objectives by design.
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