Business Intelligence Services

Harness business intelligence for data-driven decisions. Devox Software renders business analytics services for operational efficiency and help generate better business decisions. Our team of BI professionals will enrich your company with smart bespoke solutions catered to your needs and requirements.

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Our Services

Business Intelligence Services We Provide

Devox Software provides business intelligence services that replace manual, disconnected reporting with one reliable source of truth. We design the BI strategy, build the data warehouse and pipelines, and deliver dashboards in Power BI, Tableau, Looker or Qlik that leadership actually uses. If you're stuck on SSRS, Cognos, QlikView or an on-prem warehouse, we migrate you to a modern platform without losing a single report your teams depend on.

  • BI Consulting and Strategy

    Build a clear roadmap and turn business data into measurable outcomes. Our consultants evaluate your existing reporting landscape, identify data bottlenecks, and design a scalable BI architecture aligned with your business goals. As a result, you get:

    • BI maturity assessment
    • Data strategy roadmap
    • Technology selection guidance
    • KPI framework definition
    • ROI-focused implementation plan
  • Business Intelligence as a Service (BIaaS)

    Gain access to advanced BI expertise without the overhead of an internal analytics department setup. We manage your reporting infrastructure, dashboards, data pipelines, and ongoing optimization, so as a result, you get:

    • Reduced operational burden
    • Continuous dashboard improvements
    • Reliable reporting infrastructure
    • Predictable monthly costs
    • Faster access to business insights

    As a leading business analytics company, we also deliver high-impact systems that amplify your decision-making with data-rich insights. Create bespoke BI software that manages critical data in real-time with long-lasting support and updates.

  • Analytical Reporting

    Replace manual spreadsheets and disconnected reports with automated analytics tailored to your stakeholders. As a result, you get:

    • Automated executive reporting
    • Department-specific KPI dashboards
    • Faster financial and operational analysis
    • Reduced reporting errors
    • Improved decision-making speed

    Our business intelligence agency also boasts profound expertise in creating analytics solutions for business systems like ERP and CRM. We simplify complex data and make it actionable.

  • Data Visualization Services

    Transform complex datasets into intuitive dashboards that help teams identify trends, risks, and opportunities almost instantly and in real time. As a result, you get:

    • Interactive dashboards
    • Executive scorecards
    • Self-service analytics
    • Real-time monitoring
    • Improved data adoption across teams

    Our team of data specialists helps businesses transform raw data into visually digestible reports. Channel your message through engaging charts and dashboards to stakeholders and parties involved.

  • Data Warehousing and ETL Processes

    Create a centralized data foundation that consolidates information from ERP, CRM, operational systems, IoT devices, and third-party platforms. As a result, you get:

    • Unified enterprise data platform
    • Clean and reliable datasets
    • Automated data pipelines
    • Improved reporting consistency
    • Scalable analytics infrastructure

    Our business analytics agency also renders tailored warehouse development services built on leading-edge technologies. Enhance your aggregation, storage, and processing with robust ETL patterns and data marts.

  • BI Software Upgrades and Migrations

    Move off legacy reporting tools and on-prem warehouses without losing the reports your teams depend on. We inventory what you have, retire what nobody uses, rebuild the rest on a modern platform, and run old and new side by side until the numbers match.

    Migration paths we deliver:

    • SSRS to Power BI (paginated reports for pixel-perfect output, interactive reports for analysis)
    • Crystal Reports, Cognos, BusinessObjects to Power BI or Tableau
    • QlikView to Qlik Sense, or to Power BI
    • Tableau Server to Tableau Cloud
    • Power BI Premium (P SKUs) to Microsoft Fabric capacity
    • On-prem SQL Server/Oracle data warehouse to Snowflake, Microsoft Fabric or Databricks
    • Azure Synapse to Microsoft Fabric
    • SSIS packages to Azure Data Factory, Fabric Data Factory or dbt
    • Hadoop/legacy data lake to Databricks lakehouse

    We are a business intelligence solution provider that helps businesses tap into the latest BI architectures and BI modules. Update an outdated UI for better engagement or transform your legacy system into a next-gen intelligent solution.

    As a result, you get:

    • An inventory of existing reports, with usage data showing what to migrate, merge or retire
    • Validated numbers: new reports are reconciled against the old ones before cutover
    • Lower licensing and infrastructure costs
    • Faster dashboards and fewer manual workarounds
    • Documentation and training so your team can own the new platform
Our Process

Our Business Intelligence Development Process

The software development life cycle is the same for every application or product. See how we approach business intelligence development: we’ve built a detailed and well-tuned structure not to miss anything.

01.

01. Discovery and BI audit

We interview stakeholders, map your data sources and review existing reports to agree on the decisions the BI system must support. Output: requirements, KPI definitions, current-state report inventory.

02.

02. Architecture & Approach

We choose between extending your current stack and building new, then select the platform, data model and security design. Output: target architecture, technology recommendation, delivery plan and estimate.

03.

03. Data Integration

We connect and consolidate your sources — ERP, CRM, finance, product, IoT — and set up quality checks at every stage. Output: working pipelines into a staging and warehouse layer.

04.

04. Modeling and Dashboard Development

We build ETL pipelines for warehouses and ELT for lakehouses, create a governed semantic model, and design dashboards iteratively with the people who'll use them.

05.

05. Testing & Reconciliation

QA engineers test pipelines, models and reports against the requirements, and we reconcile every figure against your source systems or legacy reports before go-live. Output: signed-off numbers, test documentation, go-live.

06.

06. Adoption, Support & Optimization

We train users, monitor pipelines and refresh schedules, and keep improving reports as the business changes alongside your in-house team or as a fully managed service.

  • 01. Discovery and BI audit

  • 02. Architecture & Approach

  • 03. Data Integration

  • 04. Modeling and Dashboard Development

  • 05. Testing & Reconciliation

  • 06. Adoption, Support & Optimization

Tools & Platforms

BI Tools and Data Platforms We Work With

BI and visualization

Power BI · Tableau · Looker · Qlik Sense Dashboards, paginated and executive reporting, self-service models, row-level security, embedded analytics.

Data platforms and warehouses

Snowflake · Databricks · Google BigQuery · Amazon Redshift · Microsoft Fabric · Azure Synapse · SQL Server · PostgreSQL Cloud data warehouses and lakehouses, modeled for fast, reliable reporting.

ETL/ELT and orchestration

dbt · Apache Airflow · Azure Data Factory / Fabric Data Factory · Fivetran · SSIS Pipelines from your ERP, CRM, finance, product and IoT sources, versioned, tested and monitored.

Common source systems

Salesforce · HubSpot · SAP · Microsoft Dynamics 365 · NetSuite

Our Benefits

Why Business Intelligence Services By Devox?

01

Holistic business view

Being a global business intelligence firm, Devox Software assists businesses in achieving synced business processes and decisions based on real-time metrics.

02

Latest technology

Our team of BI developers is committed to catching up on the latest BI trends to offer you leading-edge solutions. We are proficient in multiple BI technologies for a perfect tech match.

03

Diverse functional areas

The greatest is created on the verge of business and tech. That is why we have diverse industry expertise, including retail, manufacturing, finance, and other domains.

04

Full-Cycle development process

As an end-to-end business intelligence service provider, we take over the full-cycle development process. We guide you through all project stages and cover needs analysis, product design, data modeling, and others.

05

BI solutions of any complexity

We cover various needs of BI deployment to ensure a satisfactory experience. Whether it’s a custom-coded product, third-party software, or another technology platform, we consult our clients on the optimum implementation cycle.

06

Result-driven collaboration

We start our journey by gathering unique business requirements. Profound business analysis helps us determine tailored project approaches, solutions, and Business Intelligence technology that will benefit your company best.

Case Studies

Our Latest Works

View All Case Studies
Sport Info Solution Sport Info Solution
  • Backend
  • Frontend
  • Cloud
  • Metrics & Data

Sports Info Solutions: Real-Time Sports Data Platform for Betting, Leagues & Fans

A high-performance analytics system for sports organizations to optimize team performance in real time.

Additional Info

Core Tech:
  • .NET Core​
  • MS SQL
  • ELK​
  • Vue.js
  • AWS​
  • Docker
  • DataDog​
  • R
Country:

USA USA

Real Estate Listing Project Real Estate Listing Project
  • Backend
  • Frontend & Mobile
  • DevOps & Infrastructure
  • Third-Party Integrations

Immersive Property Portal with 360° View for Real Estate Buyers and Brokers

A real estate portal designed to streamline property search, simplify renting and buying decisions with personalized housing recommendations.

Additional Info

Core Tech:
  • NET Core
  • MS SQL
  • ELK
  • Angular
  • React Native
  • NgRx
  • RxJS
  • Docker
  • GitLab CI/CD
Country:

UAE UAE

Nabed Nabed

Nabed: Personalized Health Content Platform for Hospitals and Clinics

A SaaS platform bridging MedTech and MarTech to deliver personalized patient education across healthcare journeys.

Additional Info

Core Tech:
  • .NET
  • Angular
  • PostgreSQL
  • Azure
  • Docker
Country:

Lebanon Lebanon

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Awards & Certifications

Industry Contribution Awards & Certifications

Check Devox Software’s awards on rating and review platforms, recognized among the top software development companies, along with the certifications our team members hold.

  • Awards
  • Certifications
  • UpWork

    UpWork

  • Clutch

    Clutch

  • The Manifest

    The Manifest

  • DesignRush

    DesignRush

  • MC.today

    MC.today

  • Clutch

    Clutch

  • Clutch

    Clutch

  • AppFutura

    AppFutura

  • Clutch

    Clutch

  • GoodFirms

    GoodFirms

  • DesignRush

    DesignRush

  • UpWork

    UpWork

  • Professional Scrum Master™ II (PSM II)

    Professional Scrum Master™ II (PSM II)

  • Professional Scrum Product Owner™ I (PSPO I)

    Professional Scrum Product Owner™ I (PSPO I)

  • Microsoft Certified: DevOps Engineer Expert

    Microsoft Certified: DevOps Engineer Expert

  • Microsoft Certified: Azure Administrator Associate

    Microsoft Certified: Azure Administrator Associate

  • Quality Assurance ISTQB Foundation Level

    Quality Assurance ISTQB Foundation Level

  • Java Development Certified Professional

    Java Development Certified Professional

  • JavaScript Developer Certificate – W3Schools

    JavaScript Developer Certificate – W3Schools

  • Certified Artificial Intelligence Scientist (CAIS)

    Certified Artificial Intelligence Scientist (CAIS)

  • Oracle Database SQL Certified Associate

    Oracle Database SQL Certified Associate

Testimonials

Testimonials

Carl-Fredrik Linné                                            Sweden

The solutions they’re providing is helping our business run more smoothly. We’ve been able to make quick developments with them, meeting our product vision within the timeline we set up. Listen to them because they can give strong advice about how to build good products.

Darrin Lipscomb Darrin Lipscomb
Darrin Lipscomb United States

We are a software startup and using Devox allowed us to get an MVP to market faster and less cost than trying to build and fund an R&D team initially. Communication was excellent with Devox. This is a top notch firm.

Daniel Bertuccio Daniel Bertuccio
Daniel Bertuccio Australia

Their level of understanding, detail, and work ethic was great. We had 2 designers, 2 developers, PM and QA specialist. I am extremely satisfied with the end deliverables. Devox Software was always on time during the process.

Trent Allan Trent Allan
Trent Allan Australia

We get great satisfaction working with them. They help us produce a product we’re happy with as co-founders. The feedback we got from customers was really great, too. Customers get what we do and we feel like we’re really reaching our target market.

Andy Morrey                                            United Kingdom

I’m blown up with the level of professionalism that’s been shown, as well as the welcoming nature and the social aspects. Devox Software is really on the ball technically.

Vadim Ivanenko Vadim Ivanenko
Vadim Ivanenko Switzerland

Great job! We met the deadlines and brought happiness to our customers. Communication was perfect. Quick response. No problems with anything during the project. Their experienced team and perfect communication offer the best mix of quality and rates.

Jason Leffakis Jason Leffakis
Jason Leffakis United States

The project continues to be a success. As an early-stage company, we're continuously iterating to find product success. Devox has been quick and effective at iterating alongside us. I'm happy with the team, their responsiveness, and their output.

John Boman John Boman
John Boman Sweden

We hired the Devox team for a complicated (unusual interaction) UX/UI assignment. The team managed the project well both for initial time estimates and also weekly follow-ups throughout delivery. Overall, efficient work with a nice professional team.

Tamas Pataky Tamas Pataky
Tamas Pataky Canada

Their intuition about the product and their willingness to try new approaches and show them to our team as alternatives to our set course were impressive. The Devox team makes it incredibly easy to work with, and their ability to manage our team and set expectations was outstanding.

Stan Sadokov Stan Sadokov
Stan Sadokov Estonia

Devox is a team of exepctional talent and responsible executives. All of the talent we outstaffed from the company were experts in their fields and delivered quality work. They also take full ownership to what they deliver to you. If you work with Devox you will get actual results and you can rest assured that the result will procude value.

Mark Lamb Mark Lamb
Mark Lamb United Kingdom

The work that the team has done on our project has been nothing short of incredible – it has surpassed all expectations I had and really is something I could only have dreamt of finding. Team is hard working, dedicated, personable and passionate. I have worked with people literally all over the world both in business and as freelancer, and people from Devox Software are 1 in a million.

Insights

Our Experts' Insights

Building Resilient Computer Vision in Supply Chain and Manufacturing

AI for Predictive Maintenance: What to Do If Your Legacy Equipment Has No Sensors

Database Migration Guide: From MySQL 5.x & PostgreSQL 9.x to Modern or Cloud Platforms (RDS, Azure SQL)

F.A.Q.

Also Asked

  • What is business intelligence used for?

    Business intelligence is a salient part of an organization’s strategic planning process. It’s used for various things, including tracking performance against business goals, performing quantitative analysis, reporting and data sharing, and identifying customer insights.

  • What are the concepts of business intelligence?

    Business intelligence refers to computer-based methods and tools for organizations that translate transactional business information into a form suitable for business analysis. It also includes data analysis tools for further processing. Therefore, its core concepts are based on the use of digital computing technologies. The latter comes in the form of data warehouses, analytics, and visualization.

  • What is the difference between business analysis and business intelligence?

    Business intelligence looks into the past, present, and historical data to identify the pain points, create a summary, and diagnose the root of problems. Business analysis aims to predict outcomes based on the data and offer solutions found by diagnostic analytics. Thus, business intelligence doesn’t address predictions and possible solutions.

  • How does your BI service integrate with existing data systems in an organization?

    Our BI service is highly compatible and integrates seamlessly with various data systems, including CRM, ERP, and other databases. We ensure that data synchronization is smooth and secure.

  • What types of industries commonly use business intelligence services?

    Across various industries, including healthcare, finance, retail, manufacturing, and technology, organizations widely use business intelligence services. They help organizations in these sectors to analyze data, improve decision-making, and gain a competitive edge.

  • In what ways can business intelligence help in understanding market trends and customer behavior?

    Business Intelligence (BI) tools enable organizations to understand market trends and customer behavior by aggregating and analyzing large volumes of data, identifying patterns and emerging trends. These tools give insight into customer preferences and buying habits, assist in predictive analysis, and facilitate data-driven decision-making, allowing businesses to tailor their strategies effectively to meet market demands.

  • Do business intelligence services require extensive IT knowledge to operate?

    Business intelligence services are generally designed for user-friendliness, so they do not require extensive IT knowledge to operate. These services often feature intuitive interfaces, straightforward analytics tools, and comprehensive support, making them accessible to professionals with varying levels of technical expertise.

  • For most companies, start with the AI built into your BI tool, and build custom only where it falls short.

    Built-in AI (Copilot in Power BI, Tableau Pulse and Tableau Agent, Gemini in Looker) is the fastest, cheapest way to add AI to reporting. It covers natural-language questions, automatic summaries, explanations of what’s driving a metric, and help writing measures. It works best when your data model is clean and your KPIs are clearly defined. It usually requires a premium license or capacity tier.

    Custom AI analytics makes sense when:

    • you need forecasts or predictions specific to your business (demand, churn, pricing, predictive maintenance)
    • the AI has to combine data the BI tool can’t reach, such as documents, emails, tickets, sensor streams or unstructured text
    • you want AI answers embedded in your own product for your customers
    • you have strict data-residency or security rules that rule out vendor-hosted AI features
    • the licensing cost of built-in features at your user count is higher than building and running your own
    Built-in BI AI Custom AI analytics
    Time to value Days to weeks 6–12+ weeks
    Upfront cost Low (licensing) Higher (development)
    Flexibility Limited to what the vendor offers Built around your data and questions
    Data sources Data inside the BI model Any source, including unstructured data
    Best for Self-service Q&A, summaries, faster report building Predictive models, domain-specific insights, embedded analytics

    Either way, the result is only as good as the data underneath. Both options depend on a governed data model with one agreed definition for each KPI. That’s why most of our AI analytics projects start with the data foundation.

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