Smart AI Assistants and Virtual AI Development Services


Don’t let any client request slip out of your support agents’ attention, resolve more inquiries better, and boost your general customer support, marketing, or sales departments with the Devox-made personal assistant solutions.

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What are Smart AI Assistants

What are Smart AI Assistants and Virtual AI and How Can They Help My Business?

Artificial intelligence assistant and Virtual AI are advanced artificial intelligence systems that automate, optimize, and enhance various business processes and interactions. They interact with users in a human-like manner, understanding and processing natural language; this is how they are capable of performing a wide range of tasks, from answering customer queries to scheduling appointments.

These assistants are often integrated into websites, apps, or as part of a larger AI infrastructure within an organization, and Devox can develop virtual assistants like Alexa, completely tailored to your business’ or your clientele's needs.

Services We Provide

Smart AI Assistants and Virtual AI Services We Provide

An artificial intelligence digital assistant can be helpful in many ways. Devox can tailor such software to different tasks and business objectives: see what we can develop, or contact our sales department if you need something in between.

  • Customer Service Chatbots

    Handle a dozen more customer inquiries per minute, provide instant responses, and escalate issues to human agents when necessary with a custom service chatbot. Most suitable for websites, social media, and customer service platforms.

  • Virtual Personal Assistants

    Let us develop an artificially intelligent personal assistant like Siri, Alexa, or Google Assistant. It will help with scheduling, reminders, information retrieval, and can control smart devices or software through voice commands, encompassing your favorite features from above or resolving even more complicated tasks.

  • AI-Powered Sales Assistants

    Automate lead generation and qualifying leads, providing sales teams with insights and analytics to improve their strategies on the way. Streamline your sales operations and leverage valuable insights for more effective sales strategies.

  • Marketing Automation Tools

    AI in marketing can personalize customer interactions, automate content creation, conduct market analysis, and optimize advertising campaigns. Devox can develop a solution that enhances campaign efficiency and provides actionable marketing insights.

  • HR and Recruitment Bots

    Streamline your recruitment process, from sorting applications and scheduling interviews to answering candidate queries and onboarding new employees. We create AI-powered bots that streamline HR processes, including recruitment, onboarding, and employee queries.

Development Process

Our Smart AI Assistants and Virtual AI Development Process

The process of artificial assistant development is basically an extended software development life cycle. See what steps will your upcoming solution go through and what we will require from your end.


01. Identifying Requirements and Objectives

We define specific goals and functionalities for your future virtual AI assistant, determining the target users, understanding their needs and preferences, and establishing the KPIs that will measure the success of the AI system. Before development, we also select the appropriate AI and machine learning frameworks and tools, programming languages, and other required tech stack.


02. Data Collection and Preparation

At this stage, our team gathers relevant data that the AI will use for training. This could include text, voice recordings, customer interaction logs, etc. The data must be cleaned and preprocessed to ensure quality and relevance, then anonymized and secured to protect privacy and comply with regulations - Devox’s GDPR compliance will ensure just that.


03. Designing the User Experience

Our design team works on the interaction model, considering how users will communicate with the AI, whether it be through text, voice, etc. We conduct UX research and prioritize your UI/UX references if you have any - or offer something completely new yet understandable and user-friendly.


04. AI Model Development and Integration

Using the prepared data, our engineers start training Natural Language Processing (NLP) models to understand user queries and generate responses. The AI assistant is integrated with existing systems such as CRM, databases, or web platforms. This stage ensures seamless data exchange and functionality within the business’s tech ecosystem.


05. Testing and Quality Assurance

We conduct different types of testing (smoke, performance, load, etc) to identify and fix bugs. One of these is user testing, aimed to reveal how well users get along with the new application. We also test it for compliance with relevant standards and regulations. Of course, during the process, we continuously train the AI model with new data is necessary to improve accuracy and performance.


06. Deployment

The AI assistant is deployed from a development environment to a live, operational setting. We plan the deployment in a gread detail, carefully monitoring the set up to track the system's performance and identify any issues that arise during this critical phase and ensure smooth transition.


07. Ongoing Maintenance and Updates

We regularly update the system to add new features, improve functionalities, and adapt to changing user needs, monitoring it to ensure its performance and security. We gradually update it, fix bugs, scale or retrain it based on your company’s needs.

  • 01. Identifying Requirements and Objectives

  • 02. Data Collection and Preparation

  • 03. Designing the User Experience

  • 04. AI Model Development and Integration

  • 05. Testing and Quality Assurance

  • 06. Deployment

  • 07. Ongoing Maintenance and Updates


Benefits of Implementing Smart AI Assistants and Virtual AI

AI personal assistants can tackle many business tasks, bringing advantages that are versatile for every domain. See what what responds to your objectives - and let us know what can we do for you.

  • Make Your Client Happy

    AI assistants provide prompt and accurate responses to customer queries, ensuring a high level of service around the clock. This leads to increased customer satisfaction and loyalty. Moreover, AI can tailor interactions and services to individual customers, including personalized product recommendations, targeted marketing messages, and customized support responses.

  • Speak Every Language

    Send a message of availability and respect to diverse markets, catering to your clients around the globe. Advanced natural language processing allows AI assistants to understand and respond in multiple languages, making them ideal for worldwide businesses.

  • Use Human Skills and Capabilities Wisely

    Have time-consuming, repetitive or routine tasks taken over, allowing your employees to focus on more complex and creative tasks or simply renew their resources in the workplace faster. Boost overall productivity and make sure the talents you hired meets their match in terms of work challenges.

  • Leverage Data-Driven Insights

    Whether it is market trends analysis, customer behavior insights, and optimization strategies for various business processes, you can get it effortlessly with an AI PC assistant. It can analyze large sets of data to provide valuable insights, helping you make informed decisions.

  • Available 24/7, No Night Shifts

    Unlike human employees, AI systems can operate continuously without breaks, offering constant support to customers and internal operations, regardless of time zones or holidays. Achieve this accessibility without cost overhead spent on extra-force employees, making it easier for your clients regardless of what time it is.

  • Reach Complete Accuracy and Consistency

    Reduce human error in tasks like data entry, customer support, and reporting. Personal assistant artificial intelligence provides consistent responses and maintains a high standard of service, saving costs on errors that didn’t happen and maintaining the brand’s consistency overall.

Key Functionalities

Key Functionalities to Add to Your Custom Smart AI Assistants and Virtual AI Systems


Natural Language Processing (NLP)

AI assistants understand, interpret, and respond to human language in a natural and intuitive way, facilitating effective communication with users.


Machine Learning and AI Algorithms

Learns from interactions and data, improving their responses and actions over time. This feature is crucial for personalization and enhancing accuracy in tasks.


Multi-Language Support

Many AI systems can interact and respond in multiple languages, making them suitable for global businesses and diverse user bases.


Integration Capabilities

Seamlessly integrates with various business systems and platforms (like CRM, ERP, and databases), ensuring a unified workflow and data consistency.


Automation of Routine Tasks

From scheduling appointments to managing emails and data entry, AI can automate a wide range of routine and time-consuming tasks.


Data Analysis and Reporting

AI tools can process large volumes of data to provide insights, predictive analytics, and automated reporting, assisting in data-driven decision making.


Speech Recognition and Voice Control

Advanced speech recognition allows users to interact with AI systems using voice commands, enhancing accessibility and ease of use.


Predictive Capabilities

AI can forecast trends, user behaviors, and market dynamics, enabling businesses to proactively adapt strategies.

Case Studies

Our Latest Works

View All Case Studies
SwissMentor SwissMentor
  • Backend
  • Frontend
  • Cloud
  • E-Learning

Comprehensive Learning Management System

SwissMentor is a learning management system (LMS). It’s the software for managing all sides of the educational process: the main features include course management, invoicing, room management, document management, and e-learning.

Additional Info

Core Tech:
  • .NET Core
  • PostgreSQL
  • Angular
  • Docker
  • Kubernetes
  • Azure

Switzerland Switzerland

Real Estate Listing Project Real Estate Listing Project
  • Backend
  • Frontend & Mobile
  • DevOps & Infrastructure
  • Third-Party Integrations

Real Estate Listing Project

A property portal for renting and buying, our client offers a range of helpful features and mechanics to promote conscious and tailored housing choices.

Additional Info

Core Tech:
  • NET Core
  • MS SQL
  • ELK
  • Angular
  • React Native
  • NgRx
  • RxJS
  • Docker
  • GitLab CI/CD


ActivePlace ActivePlace
  • health
  • fitness
  • marketplace

Health - and Community-Oriented Social Platform

ActivePlace is a wellness social network and media platform with a marketplace feature, dedicated to health, fitness, and an active lifestyle. It connects people with like-minded individuals, mentors, and businesses.

Additional Info

Core Tech:
  • Jenkins
  • Angular
  • Ruby
  • Figma


and over 200 our featured partners and clients

Awards & Certifications

Industry Contribution Awards & Certifications

Check Devox Software Awards on rating & review platforms among top software development companies and Certifications our team members holds.

  • Awards
  • Certifications
  • UpWork


  • Clutch


  • The Manifest

    The Manifest

  • DesignRush



  • Clutch


  • Clutch


  • AppFutura


  • Clutch


  • GoodFirms


  • DesignRush


  • UpWork


  • Professional Scrum Master™ II (PSM II)

    Professional Scrum Master™ II (PSM II)

  • Professional Scrum Product Owner™ I (PSPO I)

    Professional Scrum Product Owner™ I (PSPO I)

  • ITIL v.3 Foundation Certificate in IT Service Management

    ITIL v.3 Foundation Certificate in IT Service Management

  • ITSMS Auditor/Lead Auditor of ISO Standard 20000

    ITSMS Auditor/Lead Auditor of ISO Standard 20000

  • Microsoft Certified: DevOps Engineer Expert

    Microsoft Certified: DevOps Engineer Expert

  • Microsoft Certified: Azure Administrator Associate

    Microsoft Certified: Azure Administrator Associate

  • Quality Assurance ISTQB Foundation Level

    Quality Assurance ISTQB Foundation Level

  • Microsoft Certified Solution Develop (MCSD)

    Microsoft Certified Solution Develop (MCSD)

  • Java Development Certified Professional

    Java Development Certified Professional

  • JavaScript Developer Certificate – W3Schools

    JavaScript Developer Certificate – W3Schools

  • Certified Artificial Intelligence Scientist (CAIS)

    Certified Artificial Intelligence Scientist (CAIS)

  • Oracle Database SQL Certified Associate

    Oracle Database SQL Certified Associate




The solutions they’re providing is helping our business run more smoothly. We’ve been able to make quick developments with them, meeting our product vision within the timeline we set up. Listen to them because they can give strong advice about how to build good products.

Carl-Fredrik Linné
Tech Lead at CURE Media
Darrin Lipscomb
United States

We are a software startup and using Devox allowed us to get an MVP to market faster and less cost than trying to build and fund an R&D team initially. Communication was excellent with Devox. This is a top notch firm.

Darrin Lipscomb
CEO, Founder at Ferretly
Daniel Bertuccio

Their level of understanding, detail, and work ethic was great. We had 2 designers, 2 developers, PM and QA specialist. I am extremely satisfied with the end deliverables. Devox Software was always on time during the process.

Daniel Bertuccio
Marketing Manager at Eurolinx

We get great satisfaction working with them. They help us produce a product we’re happy with as co-founders. The feedback we got from customers was really great, too. Customers get what we do and we feel like we’re really reaching our target market.

Trent Allan
CTO, Co-founder at Active Place
United Kingdom

I’m blown up with the level of professionalism that’s been shown, as well as the welcoming nature and the social aspects. Devox Software is really on the ball technically.

Andy Morrey
Managing Director at Magma Trading
Vadim Ivanenko

Great job! We met the deadlines and brought happiness to our customers. Communication was perfect. Quick response. No problems with anything during the project. Their experienced team and perfect communication offer the best mix of quality and rates.

Vadim Ivanenko
United States

The project continues to be a success. As an early-stage company, we're continuously iterating to find product success. Devox has been quick and effective at iterating alongside us. I'm happy with the team, their responsiveness, and their output.

Jason Leffakis
Founder, CEO at Function4

We hired the Devox team for a complicated (unusual interaction) UX/UI assignment. The team managed the project well both for initial time estimates and also weekly follow-ups throughout delivery. Overall, efficient work with a nice professional team.

John Boman
Product Manager at Lexplore
Tomas Pataky

Their intuition about the product and their willingness to try new approaches and show them to our team as alternatives to our set course were impressive. The Devox team makes it incredibly easy to work with, and their ability to manage our team and set expectations was outstanding.

Tamas Pataky
Head of Product at Stromcore
Stan Sadokov

Devox is a team of exepctional talent and responsible executives. All of the talent we outstaffed from the company were experts in their fields and delivered quality work. They also take full ownership to what they deliver to you. If you work with Devox you will get actual results and you can rest assured that the result will procude value.

Stan Sadokov
Product Lead at Multilogin
United Kingdom

The work that the team has done on our project has been nothing short of incredible – it has surpassed all expectations I had and really is something I could only have dreamt of finding. Team is hard working, dedicated, personable and passionate. I have worked with people literally all over the world both in business and as freelancer, and people from Devox Software are 1 in a million.

Mark Lamb
Technical Director at M3 Network Limited


  • What programming languages and technologies are used in developing AI Assistants and Virtual AI?

    For virtual assistant artificial intelligence, we primarily use Python, leveraging its robust libraries like TensorFlow and PyTorch for machine learning. For Natural Language Processing, we utilize frameworks such as NLTK and spaCy. Our tech stack is flexible and we can adapt to your existing infrastructure, whether it involves Java for enterprise solutions or JavaScript for web-based applications.

  • Which industries benefit the most from implementing Smart AI Assistants and Virtual AI?

    Our solutions have a broad range of applications across various industries. Retail businesses can enhance their customer service and personalize shopping experiences. Healthcare providers can use AI for patient management and appointment scheduling. Financial services can benefit from AI in fraud detection and personalized financial advice. We also see significant applications in IT for automated technical support, in HR for recruitment and employee engagement, and in logistics for supply chain optimization.

  • Can the AI Assistant handle multiple languages for global customer interaction?

    Absolutely, our AI Assistants are equipped to handle multilingual interactions, making them ideal for global businesses. They can understand and respond in several languages, offering accurate translations and maintaining the context of conversations. This feature is crucial for businesses aiming to provide seamless customer support and engagement across different regions.

  • How does the AI system integrate with existing business software and platforms?

    Integration is a key aspect of our AI solutions. We ensure that the AI system can seamlessly integrate with your existing business software, such as CRM systems, ERP solutions, and other internal databases. This integration facilitates efficient data flow and enhances the functionality of both your current systems and the AI assistant, providing a unified and efficient operational framework.

  • Can the AI provide detailed analytics and reports on customer interactions and preferences?

    Yes, our AI systems are equipped to collect and analyze data from customer interactions, providing valuable insights into customer behavior and preferences. They can generate detailed reports on various metrics such as query types, customer satisfaction levels, and response effectiveness. These analytics help in refining marketing strategies, improving product offerings, and enhancing overall customer experience.

  • Can Your Company Develop a Virtual Assistant Similar to Alexa?

    Yes, Devox has the expertise and resources to develop a virtual assistant like Alexa. We specialize in creating intelligent personal assistants that leverage advanced technologies like artificial intelligence (AI) and natural language processing (NLP). Our development process includes designing a user-friendly interface, integrating the assistant with various apps and devices, and ensuring it can handle a wide range of tasks such as setting reminders, providing information, and controlling smart home devices. We focus on customizing the assistant to meet your specific business needs and user expectations, ensuring a seamless and engaging user experience.

  • Does your expertise cover artificial intelligence home assistant?

    Yes, our expertise extends to the development of Artificial Intelligence Home Assistants. We specialize in creating intelligent solutions that can control smart home devices, manage home security, automate tasks, and provide personalized assistance based on user preferences and routines. Our AI home assistants are designed to understand and process natural language commands, ensuring a seamless and intuitive user experience. Clients receive a sophisticated, AI-powered tool that enhances the convenience and functionality of their home environment.

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