End-to-End Bus Fleet Management System for an International Bus Lines Company

A bus fleet management system incorporates multiple operations in one, gathering data and streamlining data-driven business decisions.

End-to-End Bus Fleet Management System for an International Bus Lines Company

About the client

The client is a major passenger carrier, operating approximately 300 buses across multiple cities, requiring a robust internal workflow management system for daily operations.

About the

Product:

Our web app has ensured the comprehensive support of daily operations, from scheduling to spare parts stock monitoring, making it easier for the team to manage their fleet efficiently. As a result, the app facilitates decision-making, providing real-time insights about bus availability, spare parts inventory, and maintenance checks, while ensuring the smooth operation of around 300 buses, covering multiple routes.

Introduction:

This project involves creating a comprehensive fleet management solution for a national bus lines company. The system incorporates several critical modules, user roles, and analytical features to manage the bus departures, pre-route inspections, and maintenance schedules for uninterrupted operations.

Project

Team:

On average, 3 people in a team: a full stack developer, several junior developers, a UX/UI specialist, and a QA expert. Except for a full-stack developer, being the team lead and project manager in one, all specialists were hired on a project basis, according to the development phase.

Challenges:

  • Bureaucracy: Navigating unclear internal processes that delayed automation since they were not yet optimized for it.
  • Data Inconsistencies: Erratic operational data reporting was recorded manually, leading to inefficient data analysis.
  • Complex System Needs: The system incorporated many business modules into one.
  • Intense Operations: Managing 300 buses across multiple routes without an integrated system is a harsh task.
  • Maintenance Delays: Ensuring swift turnaround on maintenance and repairs while managing stock efficiently.

Tech

Stack:

  • .NET Framework
  • C#
  • ASP.NET MVC
  • ADO.NET
  • HTML
  • CSS
  • SASS
  • Bootstrap
  • JavaScript
  • JQuery
  • AJAX
  • JSON
  • MS SQL Server
  • SQL
  • Closed XML
  • LinqToExcel
  • SignalR
  • Hangfire

Solution:

The web app integrates daily operations in one seamless platform, incorporating complex process management techniques and reporting functions for real-time business decisions. For that purpose, we have digitalized and automated many manual operations, allowing bus schedules to be tracked and managed with ease.

The system was also integrated deeply into supply chains, e.g., with warehouse inventories to monitor spare parts stock supply, ensuring that the buses remained in top condition. Additionally, SignalR was used for real-time updates on route preparations, while Hangfire handled background tasks like maintenance reminders.

Results:

  • Improved Efficiency by 45%*: Automated scheduling, pre-route preparation, and maintenance allowed for better fleet management, saving time, resources, and reducing errors.
  • Data-Driven Decisions Enabled: Collecting and analyzing real-time data allowed the company to make better operational decisions.
  • All-in-One Monitoring Center: The system successfully integrated all existing operations into one sleek solution with real-time analytics and reporting.
  • Operational Transparency: The client is now fully aware of all aspects of critical business operations, from vehicle deployment to spare part inventory, eliminating human factor.

*According to the internal metrics, within 2 years of implementation.

Sum Up:

With this new fleet management system, the client has efficiently streamlined operations, reduced downtime risks, and maintained a high level of service. They have minimized operating expenses and enhanced decision-making with data-driven insights while paving the way for business growth and an elevated brand reputation as a reliable partner and provider.

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