B2C Platform for Real Estate Management and Repair Services

BUSINESS OUTCOMES

• The platform was successfully expanded to multiple countries, each with unique tax and legal requirements, while preserving a seamless workflow for ordering and pricing. By thoroughly analyzing various ordering processes — fixed price, bid-based applications, and external service integrations — Devox Software’s dedicated developer adapted the functionality to meet new scenarios.
• Pricing, tax processing, partner compensation, and invoicing became more transparent and predictable, reducing confusion on both sides of the transaction. The B2C Platform strengthened its reputation as a convenient service where clients can easily find qualified contractors and partners and quickly secure new projects on clear terms.
• Frequent staff rotations have not hindered project progress. Devox Software’s dedicated specialist served as a “knowledge keeper,” providing in-depth business logic and technical details to the new team members. With a key expert who could explain exactly why the system behaves the way it does (and where a “bug” ends and a “feature” begins), training time was minimized.

TECHNICAL OUTCOMES

• Advanced multi-component system. The updated architecture supports multiple job workflows and seamless integration of AI assistants and external services simultaneously. Targeted logging and monitoring now quickly identifies and fixes errors, including those resulting from “forgotten” or “decommissioned” code paths.
• Reliable support under high load. When critical errors or incidents occurred, the Devox Software developer demonstrated a calm, methodical approach; prompt, targeted fixes minimized downtime and mitigated the potential negative impact on customers. Timely database interventions and custom SQL scripts resolved existing issues such as ‘broken’ orders.
• Streamlined scaling without ghost code. Many outdated features (e.g., certain order types that are no longer used) have led to confusion and potential errors. With Devox Software’s systematic approach, unnecessary code was either removed or clearly documented, and the remaining “legacy” code became safer and more manageable. This refactoring allowed the platform owner to focus on new features — such as the AI module — without fear of breaking existing functionality.
• Fast, reactive approach despite limited testing. Limited test coverage and incomplete documentation meant that solutions often required deep insights into the codebase and database. Thanks to our developer’s extensive experience in dealing with “complex” code and applying manual fixes in production, even the most complicated issues were resolved promptly.
• Targeted manual corrections and avoidance of legacy bugs. Recurring bugs  — whether they were caused by errors in the AI module, tax calculations for multiple countries, or hiccups during data migration — were fixed directly in the database so that normal system operation could be quickly restored. The causes of these recurring incidents were identified and rectified as part of ongoing support, preventing similar problems in the future.

With Devox Software, PortalPRO has transformed a fragmented services marketplace into a unified, efficient platform. Orders flow seamlessly, tax compliance is automated, and scaling across different regions is no longer challenging.

Devox Software doesn’t just provide developers — we select world-class specialists who integrate deeply into our clients’ teams, stay for the long term, and make a real impact. Thanks to our efficient recruitment process, we quickly match companies with the right talent, ensuring they get experienced, adaptable engineers who deliver results from day one.

If your platform needs stability, adaptability, and seamless integrations, let’s talk.