BPO Models

Front Office BPO

It's convenient to hire front office in Ukraine too. These business process services include customer support, sales, and marketing. You can easily adjust the remote front office to your business: hire any number of specialists for as long as you need.

Back Office BPO

Our company is a BPO provider that can set up a back office for you in Ukraine. This outsourcing destination can boast of a large talent pool and reasonable rates, so you can find the needed candidates faster and at a lower cost. Data entry, researchers, accountants, and financial experts can be hired in just 2-4 weeks.

Our BPO Services

Marketing & Sales

Get skilled SMM, SEO specialists, business development managers.

01

Sourcing

We have a team of tech recruiters who will search for the needed talents.

02

Customer Support

Together we will take care of your clients and boost your customer satisfaction.

03

Accounting

Hire Ukrainian accountants and financial managers for BPO services.

04

Research

Delegate research-related tasks to our back office specialists.

05

Service Desk

Don’t limit yourself to one location and outsource technical support to Ukraine.

06

Pricing Models

Time & Material

  • Time-consuming tasks
  • Unclear cost
  • Direct project administration
  • Undefined work scope

Fixed Price

  • Temporary job
  • Limited budget
  • Specific workload
  • Strict timelines

Monthly Salary + Fee

  • Short and long-term projects
  • No precise budget
  • Management with no mediators
  • 8-hour shift

Let’s start your business process in Ukraine together.

Get the details

Why outsource BPO to Devox Software?

Office Premises

If you start BPO in Ukraine with Devox Software, you don't need to worry about the company facilities. We secure a convenient workplace arrangement so neither you need to buy nor rent any office.

Equipment

Your remote back and front office team will be provided with all the needed generic equipment. Thus, you will cut operational expenditures, especially if your task is temporary.

Custom Hiring

Don’t feel like outsourcing? Set up your remote team then. We will find and hire personal assistants, marketers and salespersons, accountants and talent managers, etc.

Talent Management

Besides searching, prescreening and hiring, we will take care of your staff morale. Our in-house HR department checks employee satisfaction and loyalty so you are protected from staff turnover.

Payroll

Rely on local accountants: they will calculate and pay wages to your remote employees. Taxing services are covered too, so you don’t need to dive into peculiarities of Ukrainian taxes.

Full/part-time engagement

Our BPO services are available in different engagement models. Need assistance for half of the day or a full-time dedicated business process support? We will find a solution for your business exclusively.

Which benefits do you get by outsourcing BP in Ukraine?

01
Significant cost reduction
02
Access to experienced professionals
03
High English proficiency
04
Delegation of non-core functions
05
Excellent talent choice
06
Shorter time-to-fill vacancy
07
Flexible engagement time
08
Multiple cooperation models

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