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Learn more about how business process services can facilitate and boost your business. Drop us a line or book a free consultation with our leading outsourcing advisor.

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Get BPO Services

Get BPO Services

If you want to start business process outsourcing (BPO), Devox Software is a perfect solution for your company.

Need a researcher, accountant or business development manager? Or maybe a full-cycle marketing department? Devox Software provides a whole range of business process services with various engagement models. We offer both part-time assistance and full-time engagement with custom hiring.

Our Services

Setup Types and Engagement Models We Offer

Let us tailor our work to your standards: pick the type of commitment that is most convenient for you.

  • Marketing & Sales

    Get skilled SMM, SEO specialists, business development managers.

  • Sourcing

    We have a team of tech recruiters who will search for the needed talents.

  • Customer Support

    Together we will take care of your clients and boost your customer satisfaction.

  • Accounting

    Hire accountants and financial managers for BPO services.

  • Research

    Delegate research-related tasks to our back office specialists.

  • Service Desk

    Don’t limit yourself to one location and outsource technical support to us.

What will You Get by Outsourcing BP?

Significant cost reduction

Access to experienced professionals

High English proficiency

Delegation of non-core functions

Excellent talent choice

Shorter time-to-fill vacancy

Flexible engagement time

Multiple cooperation models

BPO Models

BPO Models

01

Front Office BPO

It's convenient to hire an offshore front office. These business process services include customer support, sales, and marketing. You can easily adjust the remote front office to your business: hire any number of specialists for as long as you need.

02

Back Office BPO

Our company is a BPO provider that can set up a back office for you in Eastern Europe. This outsourcing destination can boast of a large talent pool and reasonable rates, so you can find the needed candidates faster and at a lower cost. Data entry, researchers, accountants, and financial experts can be hired in just 2-4 weeks.

Our Benefits

Our BPO Services Benefits

01

Office Premises

If you start BPO in Eastern Europe with Devox Software, you don't need to worry about the company facilities. We secure a convenient workplace arrangement so neither you need to buy nor rent any office.

02

Equipment

Your remote back and front office team will be provided with all the needed generic equipment. Thus, you will cut operational expenditures, especially if your task is temporary.

03

Custom Hiring

Don’t feel like outsourcing? Set up your remote team then. We will find and hire personal assistants, marketers and salespersons, accountants and talent managers, etc.

04

Talent Management

Besides searching, prescreening and hiring, we will take care of your staff morale. Our in-house HR department checks employee satisfaction and loyalty so you are protected from staff turnover.

05

Payroll

Rely on local accountants: they will calculate and pay wages to your remote employees. Taxing services are covered too, so you don’t need to dive into peculiarities of Ukrainian taxes.

06

Full/Part-Time Engagement

Our BPO services are available in different engagement models. Need assistance for half of the day or a full-time dedicated business process support? We will find a solution for your business exclusively.

Case Studies

Our Latest Works

View All Case Studies
ActivePlace ActivePlace
  • health
  • fitness
  • marketplace

Health - and Community-Oriented Social Platform

ActivePlace is a wellness social network and media platform with a marketplace feature, dedicated to health, fitness, and an active lifestyle. It connects people with like-minded individuals, mentors, and businesses.

Additional Info

Core Tech:
  • Jenkins
  • Angular
  • Ruby
  • Figma
Country:

USA USA

SwissMentor SwissMentor
  • Backend
  • Frontend
  • Cloud
  • E-Learning

Comprehensive Learning Management System

SwissMentor is a learning management system (LMS). It’s the software for managing all sides of the educational process: the main features include course management, invoicing, room management, document management, and e-learning.

Additional Info

Core Tech:
  • .NET Core
  • PostgreSQL
  • Angular
  • Docker
  • Kubernetes
  • Azure
  • SCORM
Country:

Switzerland Switzerland

Web 3 White-label PaaS NeoBank Web 3 White-label PaaS NeoBank
  • Web3
  • Fintech

Web 3 White-label PaaS NeoBank

Our client is a blockchain technology firm that has a network of international financial service provider partners. The project is a white-label PaaS ecosystem for neo banking solutions based on the blockchain network.

Additional Info

Country:

USA USA

and over 200 our featured partners and clients

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Awards & Certifications

Industry Contribution Awards & Certifications

Check Devox Software Awards on rating & review platforms among top software development companies and Certifications our team members holds.

  • Awards
  • Certifications
  • UpWork

    UpWork

  • Clutch

    Clutch

  • The Manifest

    The Manifest

  • DesignRush

    DesignRush

  • MC.today

    MC.today

  • Clutch

    Clutch

  • Clutch

    Clutch

  • AppFutura

    AppFutura

  • Clutch

    Clutch

  • GoodFirms

    GoodFirms

  • DesignRush

    DesignRush

  • UpWork

    UpWork

  • Professional Scrum Master™ II (PSM II)

    Professional Scrum Master™ II (PSM II)

  • Professional Scrum Product Owner™ I (PSPO I)

    Professional Scrum Product Owner™ I (PSPO I)

  • ITIL v.3 Foundation Certificate in IT Service Management

    ITIL v.3 Foundation Certificate in IT Service Management

  • ITSMS Auditor/Lead Auditor of ISO Standard 20000

    ITSMS Auditor/Lead Auditor of ISO Standard 20000

  • Microsoft Certified: DevOps Engineer Expert

    Microsoft Certified: DevOps Engineer Expert

  • Microsoft Certified: Azure Administrator Associate

    Microsoft Certified: Azure Administrator Associate

  • Quality Assurance ISTQB Foundation Level

    Quality Assurance ISTQB Foundation Level

  • Microsoft Certified Solution Develop (MCSD)

    Microsoft Certified Solution Develop (MCSD)

  • Java Development Certified Professional

    Java Development Certified Professional

  • JavaScript Developer Certificate – W3Schools

    JavaScript Developer Certificate – W3Schools

  • Certified Artificial Intelligence Scientist (CAIS)

    Certified Artificial Intelligence Scientist (CAIS)

  • Oracle Database SQL Certified Associate

    Oracle Database SQL Certified Associate

Testimonials

Testimonials

Sweden

The solutions they’re providing is helping our business run more smoothly. We’ve been able to make quick developments with them, meeting our product vision within the timeline we set up. Listen to them because they can give strong advice about how to build good products.

Carl-Fredrik Linné
Tech Lead at CURE Media
Darrin Lipscomb
United States

We are a software startup and using Devox allowed us to get an MVP to market faster and less cost than trying to build and fund an R&D team initially. Communication was excellent with Devox. This is a top notch firm.

Darrin Lipscomb
CEO, Founder at Ferretly
Daniel Bertuccio
Australia

Their level of understanding, detail, and work ethic was great. We had 2 designers, 2 developers, PM and QA specialist. I am extremely satisfied with the end deliverables. Devox Software was always on time during the process.

Daniel Bertuccio
Marketing Manager at Eurolinx
Australia

We get great satisfaction working with them. They help us produce a product we’re happy with as co-founders. The feedback we got from customers was really great, too. Customers get what we do and we feel like we’re really reaching our target market.

Trent Allan
CTO, Co-founder at Active Place
United Kingdom

I’m blown up with the level of professionalism that’s been shown, as well as the welcoming nature and the social aspects. Devox Software is really on the ball technically.

Andy Morrey
Managing Director at Magma Trading
Vadim Ivanenko
Switzerland

Great job! We met the deadlines and brought happiness to our customers. Communication was perfect. Quick response. No problems with anything during the project. Their experienced team and perfect communication offer the best mix of quality and rates.

Vadim Ivanenko
Jason_Leffakis
United States

The project continues to be a success. As an early-stage company, we're continuously iterating to find product success. Devox has been quick and effective at iterating alongside us. I'm happy with the team, their responsiveness, and their output.

Jason Leffakis
Founder, CEO at Function4
Sweden

We hired the Devox team for a complicated (unusual interaction) UX/UI assignment. The team managed the project well both for initial time estimates and also weekly follow-ups throughout delivery. Overall, efficient work with a nice professional team.

John Boman
Product Manager at Lexplore
Tomas Pataky
Canada

Their intuition about the product and their willingness to try new approaches and show them to our team as alternatives to our set course were impressive. The Devox team makes it incredibly easy to work with, and their ability to manage our team and set expectations was outstanding.

Tamas Pataky
Head of Product at Stromcore
Stan Sadokov
Estonia

Devox is a team of exepctional talent and responsible executives. All of the talent we outstaffed from the company were experts in their fields and delivered quality work. They also take full ownership to what they deliver to you. If you work with Devox you will get actual results and you can rest assured that the result will procude value.

Stan Sadokov
Product Lead at Multilogin
United Kingdom

The work that the team has done on our project has been nothing short of incredible – it has surpassed all expectations I had and really is something I could only have dreamt of finding. Team is hard working, dedicated, personable and passionate. I have worked with people literally all over the world both in business and as freelancer, and people from Devox Software are 1 in a million.

Mark Lamb
Technical Director at M3 Network Limited
F.A.Q.

Our F.A.Q.

  • What is business process outsourcing?

    Business process outsourcing (BPO) is a process of contracting some business-related tasks (customer support, service desk, accounting, etc.) to third parties in order to focus on core responsibilities and reduce operational costs.

  • What are the benefits of BPO?

    1. Fast hiring process;
    2. Staff is hired according to your job description;
    3. Full-time/part-time engagement;
    4. Cost reduction;
    5. Easy to scale up;
    6. Office facilities and equipment.
  • What are your BPO services?

    Devox Software provides a wide range of BPO services. These are:

    1. Accounting;
    2. Customer support;
    3. Service desk;
    4. Marketing;
    5. Sales;
    6. Sourcing;
    7. Research.
Booking

Want to Achive Your Goals? Book Your Call Now!

Contact Us

Are You Looking to Boost Your Business Efficiency, Reduce Costs, and Accelerate Your Growth?

Partner with Devox Software, a leading IT provider, and experience the power of tailored technology solutions designed to meet your unique needs.

Take the first step towards unparalleled efficiency and innovation. Contact us today for a free consultation and discover how we can help your business thrive in the digital age.

Let's Discuss Your Project!

Share the details of your project – like scope or business challenges. Our team will carefully study them and then we’ll figure out the next move together.








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