BPO Models

Front Office BPO

It's convenient to hire front office in Ukraine too. These business process services include customer support, sales, and marketing. You can easily adjust the remote front office to your business: hire any number of specialists for as long as you need.

Back Office BPO

Our company is a BPO provider that can set up a back office for you in Ukraine. This outsourcing destination can boast of a large talent pool and reasonable rates, so you can find the needed candidates faster and at a lower cost. Data entry, researchers, accountants, and financial experts can be hired in just 2-4 weeks.

Our BPO Services

Marketing & Sales

Get skilled SMM, SEO specialists, business development managers.



We have a team of tech recruiters who will search for the needed talents.


Customer Support

Together we will take care of your clients and boost your customer satisfaction.



Hire Ukrainian accountants and financial managers for BPO services.



Delegate research-related tasks to our back office specialists.


Service Desk

Don’t limit yourself to one location and outsource technical support to Ukraine.


Let’s start your business process in Ukraine together

Get the details

Testimonials Client

Carl-Fredrik Linné Tech Lead at CURE Media

The solutions they’re providing is helping our business run more smoothly. We’ve been able to make quick developments with them, meeting our product vision within the timeline we set up. 

Listen to them because they can give strong advice about how to build good products.

Darrin Lipscomb CEO, Founder at Ferretly

We are a software startup and using Devox allowed us to get an MVP to market faster and less cost than trying to build and fund an R&D team initially. Communication was excellent with Devox. This is a top notch firm.

Daniel Bertuccio Marketing Manager at Eurolinx

Their level of understanding, detail, and work ethic was great. We had 2 designers, 2 developers, PM and QA specialist. I am extremely satisfied with the end deliverables. Devox Software was always on time during the process.

Trent Allan CTO, Co-founder at Active Place

We get great satisfaction working with them. They help us produce a product we’re happy with as co-founders. The feedback we got from customers was really great, too. Customers get what we do and we feel like we’re really reaching our target market.

Andy Morrey Managing Director at Magma Trading

I’m blown up with the level of professionalism that’s been shown, as well as the welcoming nature and the social aspects.

Devox Software is really on the ball technically.

Vadim Ivanenko COO at Optherium

Great job! We met the deadlines and brought happiness to our customers. Communication was perfect. Quick response. No problems with anything during the project. Their experienced team and perfect communication offer the best mix of quality and rates.

Jason Leffakis Founder, CEO at Function4

The project continues to be a success. As an early-stage company, we're continuously iterating to find product success. Devox has been quick and effective at iterating alongside us. I'm happy with the team, their responsiveness, and their output.

John Boman Product Manager at Lexplore

We hired the Devox team for a complicated (unusual interaction) UX/UI assignment. The team managed the project well both for initial time estimates and also weekly follow-ups throughout delivery. Overall, efficient work with a nice professional team.

Tamas Pataky Head of Product at Stromcore

Their intuition about the product and their willingness to try new approaches and show them to our team as alternatives to our set course were impressive. The Devox team makes it incredibly easy to work with, and their ability to manage our team and set expectations was outstanding.

Stan Sadokov Product Lead at Multilogin

Devox is a team of exepctional talent and responsible executives. All of the talent we outstaffed from the company were experts in their fields and delivered quality work. They also take full ownership to what they deliver to you. If you work with Devox you will get actual results and you can rest assured that the result will procude value.

Mark Lamb Technical Director at M3 Network Limited

The work that the team has done on our project has been nothing short of incredible – it has surpassed all expectations I had and really is something I could only have dreamt of finding. Team is hard working, dedicated, personable and passionate.

I have worked with people literally all over the world both in business and as freelancer, and people from Devox Software are 1 in a million.

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Pricing Models

Time & Material

  • Time-consuming tasks
  • Unclear cost
  • Direct project administration
  • Undefined work scope

Fixed Price

  • Temporary job
  • Limited budget
  • Specific workload
  • Strict timelines

Monthly Salary + Fee

  • Short and long-term projects
  • No precise budget
  • Management with no mediators
  • 8-hour shift

Our BPO Services Benefits

Office Premises

If you start BPO in Ukraine with Devox Software, you don't need to worry about the company facilities. We secure a convenient workplace arrangement so neither you need to buy nor rent any office.


Your remote back and front office team will be provided with all the needed generic equipment. Thus, you will cut operational expenditures, especially if your task is temporary.

Custom Hiring

Don’t feel like outsourcing? Set up your remote team then. We will find and hire personal assistants, marketers and salespersons, accountants and talent managers, etc.

Talent Management

Besides searching, prescreening and hiring, we will take care of your staff morale. Our in-house HR department checks employee satisfaction and loyalty so you are protected from staff turnover.


Rely on local accountants: they will calculate and pay wages to your remote employees. Taxing services are covered too, so you don’t need to dive into peculiarities of Ukrainian taxes.

Full/part-time engagement

Our BPO services are available in different engagement models. Need assistance for half of the day or a full-time dedicated business process support? We will find a solution for your business exclusively.

What will you get by outsourcing BP in Ukraine?

Significant cost reduction
Access to experienced professionals
High English proficiency
Delegation of non-core functions
Excellent talent choice
Shorter time-to-fill vacancy
Flexible engagement time
Multiple cooperation models


What is business process outsourcing?

Business process outsourcing (BPO) is a process of contracting some business-related tasks (customer support, service desk, accounting, etc.) to third parties in order to focus on core responsibilities and reduce operational costs.

What are the benefits of BPO?

1) Fast hiring process;
2) Staff is hired according to your job description;
3) Full-time/part-time engagement;
4) Cost reduction;
5) Easy to scale up;
6) Office facilities and equipment.

What are your BPO services?

Devox Software provides a wide range of BPO services. These are:
1) Accounting;
2) Customer support;
3) Service desk;
4) Marketing;
5) Sales;
6) Sourcing;
7) Research.

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about your project

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