Intelligent Automation Services

We prepare your systems for intelligent automation by addressing structural complexity at both architectural and data levels. With the AI Solution Accelerator™, we run a focused transformation track that stabilizes execution paths, aligns semantics, and establishes the conditions necessary for scalable automation and production-grade machine learning.

• Architecture Mapping & Breakdown. We catalog systems, services, and their interactions, highlighting tight coupling, integration drift, and points of failure that limit scalability and observability.
• Data Lineage Analysis. We trace how data moves through the system, reconstruct process variants, and detect schema divergence, latency points, and logic fragmentation.
• Dependency Review. We surface fragile seams, shared state, and undocumented integrations that prevent modular orchestration and runtime control.
• Automation Readiness Evaluation. Each system component is assessed by feasibility, business impact, and ML compatibility, prioritizing areas that support stable, high-value automation.
• Full-System Data Mapping. We build a complete picture of data propagation across domains, pipelines, and environments, pinpointing structural inconsistencies and semantic ambiguity.
• Transformation Layer. We unify data definitions and encode transformations as versioned logic, enabling deterministic behavior and end-to-end traceability.
• Governance & Runtime Control. We establish classification, policy enforcement, and observability rules to ensure quality, lineage, and regulatory alignment across the data lifecycle.

Deliverable: a technically validated, ML-compatible foundation — the basis for an intelligent automation solution ready for inference integration, automation at scale, and continuous system adaptation under real-world load.

Embed systems’ machine learning readiness.

With our AI Solution Accelerator™, we redesign core system architectures to support intelligent automation under production constraints, including uptime, traceability, change velocity, and inference integration. This is the phase where brittle legacy codebases are transformed into modular, monitored systems that are fully compatible with machine learning (ML).

The scope includes:

• Reengineer for AI-native execution. With our AI Solution Accelerator™, we redesign systems at the architectural level to embed machine learning readiness — not as an overlay, but as infrastructure logic. Every layer is rebuilt to support inference, resilience, and continuous adaptation under production load.
• Architectural Refactoring. We deconstruct monoliths into composable units where inference pipelines, learning loops, and logic abstraction can be independently evolved. Interfaces are rebuilt for runtime flexibility and AI-native orchestration.
• Replatforming the Infrastructure. We migrate to environments optimized for real-time decision making — containerized, event-driven, and cloud-native. Each workload is optimized to support latency-sensitive machine learning tasks and elastic scaling of model execution.
• Building the Monitoring Layer. Telemetry is redefined to track system health, along with AI behavior, thereby expanding visibility into how models operate in real-world conditions. We engineer observability into inference, surfacing drift, confidence anomalies, and version degradation directly from production flow.
• DevOps Pipeline Automation. We extend CI/CD into the model lifecycle, incorporating version control, shadow testing, rollback strategies, and canary inference into your deployment pipeline. This enables the safe and auditable release of intelligence into operations.
• ML-Ready Runtime Design. We prepare your system to operate with embedded AI from REST and streaming-based model execution to feature-store integration and feedback routing. On our intelligent automation platform, each model is treated as a runtime component, with full traceability and governance.

Deliverable: a resilient, transparent, and modular system foundation — built to support automated decision logic and AI-driven workflows.

See how your business runs — before you automate.

We create digital twins of your workflows using intelligent process automation tools to surface bottlenecks, rework loops, and hidden inefficiencies. All powered by AI to guide automation where it makes the most impact.

What we deliver:

• Real-Time Process Intelligence. We extract event data from your ERP, CRM, and operational systems to visualize your actual end-to-end flows, including variants, detours, and delays.
• AI-Powered Automation Readiness. Our models identify tasks that are ripe for automation — repetitive, error-prone, or costly — and score them based on ROI, complexity, and risk.
• What-If Simulation & Optimization. Predict the impact of automation before it is rolled out. Run “what if” scenarios to evaluate efficiency gains, cost reductions, and systemic effects.
• Continuous Monitoring with ML Insights. Deploy intelligent automation tools like anomaly detection, performance baselines, and real-time KPIs to validate outcomes and catch degradation early.
• Compliance & Conformance Checking. We compare real-world execution to expected models and surface deviations, utilizing AI-supported diagnostics to identify and fix what’s broken.

Outcome: A fact-based blueprint for automation that works — grounded in data, validated by AI, and tailored to your systems.

Handle messy formats.

Enterprise workflows often rely on large volumes of unstructured and semi-structured documents: contracts, invoices, requests, and declarations. Manual processing introduces latency, inconsistency, and compliance risk, especially at scale.

We build document automation pipelines that manage structural variability, enforce business rules, and integrate seamlessly with transactional systems.

Scope includes:

• Input Capture & Document Standardization. Ingest multi-format documents from email, portals, scanners, and APIs. Standardize encodings, orientations, and layouts to ensure consistent processing.
• Contextual Parsing & Field Extraction. Use sequence modeling, layout analysis, and position-invariant parsing to extract entities, nested values, and business-critical fields with high accuracy.
• Document Type Disambiguation. Apply classification models to distinguish structurally similar documents based on their semantic features. Route each document through a type-specific extraction and validation pipeline.
• Cross-Validation & Logical Inference. Compare extracted data against internal systems, business logic, and historical patterns. Detect inconsistencies, enforce thresholds, and apply inferred corrections.
• End-to-End Workflow Integration. Send verified data to core business systems, update state machines, trigger events, and generate audit logs. Embed the document process into the enterprise workflow without manual checkpoints.

Outcome: a high-throughput document pipeline that handles ambiguity, enforces integrity, and eliminates human latency, without sacrificing accuracy or control.

Make execution reliable.

Repetitive, rule-based operations introduce latency and variability when executed manually, particularly in high-volume environments such as finance, human resources, customer service, and supply chain management.

We design and deploy intelligent process automation services that mimic human interaction across interfaces and systems, while ensuring predictable behavior, full traceability, and no performance degradation over time.

Engagement scope includes:

• Process Deconstruction & Rule Capture. Analyze target workflows at UI, API, and data levels. Translate business rules, exception handling, and edge conditions into machine-executable logic.
• UI Interaction Automation. Automate interaction with legacy systems, browsers, desktop software, and custom interfaces. Stabilize input fields, button hierarchies, and navigation logic under version drift.
• Exception Management & Recovery Paths. Implement a structured approach for handling process failures, invalid data, missing fields, or downstream unavailability. Route to human-in-the-loop where required.
• Scheduling, Orchestration & Load Control. Integrate with enterprise schedulers and queueing systems. Control concurrency, retry logic, and throughput caps to align with system capacity and business service-level agreements (SLAs).
• End-to-End Monitoring & Audit Logging. Capture event traces, execution metrics, and error logs. Feed into observability platforms for compliance, performance analysis, and SLA validation.

Outcome: a high-fidelity digital workforce that executes at speed, scales horizontally, and consistently enforces business rules.

Predict operational outcomes.

We design intelligent process automation solutions and ML systems to support tactical and strategic decisions in supply chain, finance, demand planning, and risk management. Models are engineered for production: trained on operational data, versioned, monitored, and connected to execution layers.

Scope includes:

• Objective Formulation. Turn business problems into prediction tasks: inventory needs, delivery ETA, credit default risk, fraud probability, revenue trajectory.
• Data Conditioning. Align raw operational data to modeling standards: normalize formats, impute gaps, enforce consistency, and engineer temporal and categorical features.
• Model Development. Use supervised learning, time series forecasting, anomaly detection, or classification, based on signal type and decision latency requirements.
• Deployment Integration. Serve predictions via APIs, message queues, or direct system calls. Embed output into UIs, automated rules, or human-in-the-loop review.
• Model Lifecycle Management. Watch how models perform, retrain when they drift, retrain on new distributions, and audit prediction behavior. Integrate metrics into the observability stack.

Output: decision-grade ML embedded in core operations with measurable impact, traceable execution, and operational fit.

Autonomous interaction. Embedded execution.

Modern enterprise automation extends beyond forms and dashboards. It speaks, listens, interprets, and completes. We build conversational AI systems that absorb operational logic and deliver resolution—not just response—across voice, chat, and embedded UIs.

These assistants process fragmented language, retrieve structured data, and perform transactional tasks. Each one is trained on your taxonomy, integrated into your architecture, and governed by traceable logic paths.

Scope includes:

• Semantic Parsing and Intent Modeling. NLP pipelines trained on domain-specific data, optimized for ambiguity handling, error correction, and task routing. Full support for synonyms, multilingual queries, and nested intents.
• Contextual Persistence and Memory Graphs. Structured conversation memory that retains entities, goals, constraints, and historical turns across sessions. Enables cross-channel continuity and reduces cognitive friction.
• Transactional Layer Integration. Assistant logic wired into APIs, CRMs, ERPs, and support platforms. Supports actions like booking, submitting, updating, escalating — executed within secure environments.
• Monitoring, Traceability, and Governance. Comprehensive telemetry across usage, resolution paths, and exception flows. Each decision path is auditable. Includes human-in-the-loop controls, escalation handling, and compliance filters.
• Deployment Across Interaction Surfaces. One logic core deployed across chat, voice, embedded widgets, and messaging apps. Uniform behavior, state synchronization, and identity continuity built in.

Outcome: An autonomous interaction layer that reduces operational load, accelerates resolution, and enforces precision — with every session contributing to systemic learning.

Turn sensor data into action.

In logistics and manufacturing environments, sensor data is ubiquitous but often underutilized. We integrate edge telemetry with scalable inference pipelines to detect degradation patterns, model failure risks, and enable proactive intervention. This is the phase of predictive reliability engineering.

Key capabilities include:

• Signal Acquisition & Synchronization. Acquire and synchronize telemetry data from distributed assets, including machines, fleet vehicles, environmental sensors, and control systems. Normalize sample rates and synchronize time series from multiple sources for unified analysis and interpretation.
• Anomaly Profiling & Drift Detection. Train unsupervised and semi-supervised models to distinguish between acceptable fluctuations and signal degradation. Quantify temporal drift, persistence of outliers, and entropy changes in different signals.
• Health Index Modeling. Construct composite health indicators per plant derived from multidimensional signal data. Track shifts against operational baselines and degradation thresholds to predict failure windows.
• Event Prediction & Maintenance Optimization. Model the relationship between observed signal patterns and historical failure events. Optimize maintenance intervals, resource allocation, and alerting logic based on probabilistic risk assessment.
• Deployment & Integration. Package models for edge or cloud deployment, with continuous monitoring and feedback loops. Integrate predictions into existing maintenance systems, dashboards, and alerting platforms to enhance operational efficiency.

Deliverable: a production-grade predictive maintenance framework with embedded intelligence, adaptive learning, and direct operational impact.