Tenant Experience App Development

Residents use one app for everything. Everything runs through one portal connected to your ERP.

• Rent Payment Hub. Stripe and PayPal connect directly to GL accounts. Payments automatically update your books, and the owner dashboard shows real-time delinquencies, vacancy, and cash flow.
• Resident Portal. Real-time sync of leases and unit statuses appear in the portal; repair requests convert into work orders instantly.
• Resident Engagement. Push notifications, amenity bookings, and service ratings keeping residents engaged after move-in.

Smart thermostats, occupancy sensors, and digital keys connected to your property management system. You get real-time data on energy use, unit occupancy, and access history—without managing separate logins for every building system.

• HVAC Automation. Integrate smart thermostats and climate sensors to dynamically adjust temperatures based on occupancy, reducing energy consumption by 15-25% in vacant zones.
• Occupancy Analytics. Install occupancy sensors to track real-time space usage, showing see how spaces are used for floor plan optimization and space reconfiguration.
• Indoor Air Quality Monitoring. Integrate real-time sensors for CO2, VOCs, and humidity to automatically optimize ventilation and filtration. Indoor air quality improves while meeting ESG and wellness certification standards.

Tenants open doors directly from their phones. The app integrates with Salto KS and HID mobile access digital keys apartment technology. Guests receive temporary digital keys with limited time and scope. Your security team logs all access events without additional hardware.

• Mobile Credentials. Tenants use encrypted BLE/NFC tokens for door access. Access stays secure and eliminates physical keycard reliance.
• Access Logs & Analytics. Security teams see every access event and guest access history through a unified dashboard.
• Remote Access Management. Property managers or residents grant or revoke digital key access for guests, service providers, or contractors. This provides security and convenience without exchanging physical keys.

The tenant app stays synchronized with Yardi or MRI, so lease data, payments, and unit information stay current in both systems.

• Lease Onboarding. Direct synchronization replaces manual CSV uploads. Tenant data, payment schedules, and move-in dates is added to the ERP automatically, shortening the lead-to-lease cycle from days to hours.
• Financial Reconciliation. Real-time sync of accruals, receipts, balance adjustments, and GL accounts between the app and the ERP eliminates spreadsheet work. Accounting sees the exact debt status and closes audits without discrepancies.
• Property Data Sync. We pull real-time data on units, availability, and property characteristics directly into the tenant app, so vacancy and pricing data stay aligned because every update follows the same data lineage.

The platform automates the entire carbon accounting cycle from telemetry to report submission for Local Law 97 and other regional carbon regulations. This eliminates the risk of fines and manual data collection errors from meters, providing property owners with a reliable path to compliance.

• Carbon Accounting. Leveraging connected telemetry from smart electricity, water, and gas meters, we aggregate data into a centralized store to automatically convert consumption into CO2e equivalents, giving property owners near-real-time visibility into progress toward their emissions targets.
• ENERGY STAR Reporting. We implement integration with ENERGY STAR Portfolio Manager and generate reports in a format ready for the Department of Buildings portal, which eliminates manual data transfer and reduces the risk of fines for late or incorrect reporting.
• Resident Sustainability Dashboard. Your tenants get a dashboard with their real eco-footprint and energy usage trends, helping residents reduce energy use.

AI agents monitor equipment, intelligently route work orders, and reduce emergency maintenance before small issues become expensive repairs.

• Predictive Maintenance Engine. AI analyzes sensor data from IoT sensors, elevator vibration, and HVAC compressor temperatures identifies early signs of equipment failure before failure occurs, so teams schedule repairs rather than reacting to emergencies.
• AI Work Order Dispatch. Your agent analyzes photos or video of damage, determines the fault type, checks warranty status, and creates a work order automatically with an assigned contractor without a dispatcher.
• Tenant Risk Scoring. AI analyzes payment history to predict delinquency risk. The management company secures payments or initiates legal proceedings before a cash flow gap occurs, reducing bad debt write-offs.

The AI Resident Concierge automates repetitive inquiries and tenant needs. Leasing staff focus on high-value activities like renewals and tours.

• AI Resident Concierge. The agent processes tenant requests around the clock and remembers previous conversations so each subsequent response takes past experience into account instead of starting the conversation from scratch.
• AI Package Management. Lobby cameras recognize courier delivery packages, automatically document receipt, and send the tenant a notification in the app, eliminating staff time spent on package logging and reducing liability for lost shipments.
• Amenity Booking. Your tenants book meeting rooms and coworking zones directly in the app with a real-time calendar, removing the need for administrative coordination.

A modern API layer replaces fragile data bridges while preserving data lineage across your property systems. You reduce long-term maintenance costs and eliminate manual data entry.

• Yardi & MRI Integration. We synchronize the leasing lifecycle, GL accounts, and financial entries directly with Yardi or MRI, while preserving data lineage across both systems, eliminating manual duplication.
• Legacy API Gateway. A cloud gateway wraps the legacy system and connects a modern mobile app without stopping business processes. Background syncs use secure session tokens without manual staff login.