Multi-Agent System Development

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  • DIVIDE WORK BETWEEN AGENTS

    Give each agent one role, its own tools, and a clear point where it hands work to the next. Send any task that stalls to a person instead of letting agents pass it back and forth.

  • GOVERN EVERY HANDOFF

    Connect agents to your systems through MCP gateways and let them exchange tasks over A2A. Scope each permission to your existing roles and log every handoff for audit.

  • MATCH EACH AGENT TO ITS MODEL

    Combine agents built on LangGraph, CrewAI, or Semantic Kernel in one system. Route reasoning to frontier models and run routine steps as sandboxed scripts to keep cost per task predictable.

Why choose Devox Software?

What We Offer

Loop-Safe Execution

Unstructured agents can get stuck in ghost loops, delegating tasks back and forth while consuming unnecessary compute. We utilize deterministic graph frameworks (like LangGraph) to force agents down predictable paths.

Production Evals

Deploying AI without a strong evaluation framework increases the risk of production hallucinations. Before development starts, we turn your past, correctly handled cases into a gold dataset. The system has to pass it before release, and again after every change to an agent or a model.

Built for Microsoft Stacks Too

For companies on .NET, Azure, and SAP, we build multi-agent orchestration on Microsoft Semantic Kernel, with the same step limits and audit logging we used on an SAP-integrated automation project.

Token Cost Control

Running frontier LLMs for routine data sorting can quickly inflate cloud costs. We implement a hybrid "Code Mode" routing architecture. Complex reasoning goes to heavy models, while routine formatting is handled by lightweight, auto-generated Python scripts inside a secure sandbox.

What We Deliver

Services We Provide

  • Multi-Agent Readiness Assessment

    • Use-case discovery. Our team will analyze operational data to identify where autonomous agents can reliably deliver measurable operational value. You receive a suitability matrix that ranks agentic automation opportunities by key criteria.
    • Architecture design. We decide how many agents the workflow needs, what each one does, and where one agent hands work to the next. Often the answer is fewer agents than expected.
    • Framework selection. Our team will compare LangGraph, CrewAI, and AutoGen through key architectural criteria. You avoid misalignment by receiving a framework‑fit assessment that highlights trade‑offs, infrastructure expectations, and long‑term maintenance implications.
    • Cost Modeling. We will model cost envelopes using Code Mode token‑reduction benchmarks, infrastructure requirements, and scaling scenarios, including VPC isolation for sensitive workloads. To support informed decisions, you receive a cost-range model with financial and operational forecasts tied to your environment.
    • Phased build roadmap. Our team will design a staged rollout plan using MCP governance patterns to guide the transition from PoC to production. The roadmap gives you a controlled rollout plan with milestones, risk gates, and expected impact by phase.
  • Agentic Workflow Orchestration System

    • Autonomous Task Planning. Our team will build autonomous planners that use MCP‑aligned tool discovery and multi‑agent reasoning to break complex goals into executable steps. This structured decomposition gives you a transparent task graph that clarifies dependencies, reduces ambiguity, and improves reliability across long‑running workflows.
    • Multi‑step execution with self‑correction. We will implement multi‑step execution loops using failure‑aware replanning to prevent complex failure modes. 
    • Cross‑functional workflows. Our team will orchestrate cross‑functional flows using A2A/ACP communication patterns and MCP‑controlled tool access to coordinate core business processes end‑to‑end. 
    • Conditional Routing. We will design conditional routing with agent‑to‑agent delegation rules to ensure safe, deterministic hand‑offs between autonomous agents.
    • Human Review Gates. Our team will embed approval gates and exception-handling paths using strict MCP permissioning, loop limits, and sandboxed execution for sensitive or high-risk decision points.
  • Multi-Modal Multi-Agent Platform

    • Language Agents. We will develop text agents using multi-step reasoning, controlled context windows, and MCP-aligned extraction tools to deliver stable NLP, summarization, and structured outputs. You gain dependable language automation with high-quality extraction, concise summaries, and lower hallucination risk across enterprise text.
    • Stream Processing Agents. We build agents that analyze video and other live streams that use asynchronous multi-agent coordination and controlled tool calls to support real-time stream analysis. You will achieve reliable event detection, structured annotations, and stable performance under changing video workloads.
    • Cross-modal fusion. We will design cross-modal fusion layers that combine multiple data modalities using A2A/ACP coordination.
    • Use‑case specialization. We tune agents to your domain: your document types, your terminology, and the tools each step needs. Each agent gets only the tools for its own task.
  • Autonomous Multi-Agent Operations Framework

    • Specialized agent fleets. Our team will design specialized agent fleets with MCP-restricted tool access and A2A/ACP delegation rules, ensuring each unit operates within tightly defined boundaries. You will receive focused autonomous units that execute domain-specific tasks predictably and stay stable under enterprise load.
    • Controlled autonomy levels. We will implement controlled autonomy levels using permission tiers, loop‑limit enforcement, and sandboxed execution to tune each process’s independence.
    • Human Oversight. Our team will embed failover and escalation mechanisms with strict MCP permissioning, approval gates, and structured exception routing to keep humans in meaningful control.
  • Governed Agent Deployment

    • Agent Access Controls. Our team will implement least-privilege access with strict permission boundaries to prevent unauthorized agent actions. You’ll gain visibility into a governed permission model that limits blast radius, enforces clear access tiers, and keeps every agent operating within tightly defined corporate policies.
    • Compliance enablement. We will align your multi-agent environment with SOC 2, HIPAA, and GDPR expectations by using controlled data flows, VPC-isolated execution, and immutable decision-logging patterns. You’ll cut compliance overhead with structured controls that maintain verifiable adherence across sensitive workflows.
    • Decision Traceability. Our team will generate immutable audit trails using MCP‑aware logging and structured state capture to record every agent decision and tool invocation. You’ll avoid opaque behavior by receiving full‑fidelity decision logs that support investigations, compliance reviews, and long‑term accountability across autonomous operations.
  • Industry-Specific Multi-Agent Solutions

    • Supply Chain. Our team will build supply-chain agents that use MCP-restricted tool access, A2A coordination, and Code Mode orchestration to manage core logistics tasks with predictable autonomy. You will receive coordinated logistics flows that reduce manual routing, improve responsiveness, and stay stable during peak demand.
    • Manufacturing. We will design manufacturing agents that use structured inspection logic, sandboxed execution, and telemetry-driven reasoning to support quality checks and predictive maintenance across production lines.
    • Revenue Cycle. We build agents for healthcare revenue cycle work, such as claim preparation, denial review, and payment posting, running in an isolated VPC. Your billing team handles exceptions instead of every claim.
    • Insurance Claims. We will build insurance-claims agents that use structured retrieval, relevance filtering, and guarded decision flows to help with assessment and fraud detection.
    • Retail Demand Planning. Our team will build retail‑planning agents that use multi‑source retrieval, structured forecasting logic, and Code Mode pipelines to support inventory and demand planning.
Our Process

Enterprise Delivery Process

01.

01. Workflow Baselining

Before we write a single line of code, we define exactly how this system will impact your operating margins.

02.

02. MCP Security Architecture

We address your CISO's concerns on day one. Instead of writing brittle, custom API wrappers, we architect the connective tissue using the Model Context Protocol (MCP). This creates a secure, permission-aware gateway between the AI and your existing infrastructure, whether that’s a modern SaaS stack or a legacy on-premise ERP. We establish strict Role-Based Access Control (RBAC) so the agents only see the data they strictly need to do their jobs.

03.

03. Evaluation Framework

You cannot trust an autonomous system you cannot reliably test. We build a comprehensive evaluation framework (evals) before the core development begins. From cases your team handled correctly in the past, we create a gold dataset.

04.

04. Deterministic Build

This is where we build the orchestration logic. To prevent agents from getting stuck in expensive "ghost loops," we use deterministic graph frameworks like LangGraph to enforce predictable execution paths.

05.

05. Shadow Deployment

We never deploy blind autonomy. Initially, the agents are deployed in "shadow mode," processing live data and generating workflows without write access to your core systems. We hard-code strict "human-in-the-loop" fallbacks. If an agent encounters poor data quality, broken schemas, or a confidence drop, it pauses and escalates the case for human review.

06.

06. Production Drift Management

Once the system proves its reliability, we authorize full execution capabilities and scale the rollout. But enterprise AI isn't "set and forget." As your APIs update and user behaviors shift, agent accuracy can degrade over time. We deploy automated observability and data drift pipelines that continuously monitor resolution quality. If performance drops, the system flags it, and we update prompts, tools, or models and rerun the evals before the fix goes live.

  • 01. Workflow Baselining

  • 02. MCP Security Architecture

  • 03. Evaluation Framework

  • 04. Deterministic Build

  • 05. Shadow Deployment

  • 06. Production Drift Management

How We Can Build Your Multi-Agent System

Choose the Setup That Fits the Work

01

Discovery Sprint

We start with the workflow, not the number of agents.

We look at the process you want to automate and where one agent stops being enough. Then we define the roles, handoffs, approval points, and system boundaries before we start building.

Good fit when: You have a complex workflow but still need to work out how the agents should divide the job.

Read more
02

Project-Based Delivery

You bring us the workflow. We build the surrounding system.

For a defined scope, we handle the orchestration logic and connect agents to the tools they need. We also build in checks that keep delegation predictable and stop the system when it needs human review.

Good fit when: You know what the system needs to do and want one team to take it through production.

Read more
03

Dedicated Team

We’ll keep it as the agent system grows.

A dedicated team makes sense when new workflows and integrations will keep coming after the first release. The same engineers stay close to the setup and improve how the agents coordinate as the system gets more complex.

Good fit when: Multi-agent work is becoming a longer-term part of your product or operations.

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04

Build-Operate-Transfer (BOT)

We build the team. You bring it in-house.

We put the engineers together and run the work while they learn your systems and build out the multi-agent setup. Once the team is working well on its own, you transfer it to your company.

Good fit when: You want to own the multi-agent capability long term but do not want to build the team from scratch.

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05

Staff Augmentation

You lead. We add agent engineering depth.

If the architecture is already clear, we add engineers who can join your team and help with orchestration or evaluation work. They fit into the way you already build and ship.

Good fit when: You already own the system design and need more experienced hands to move it forward.

Read more
Built for Compliance

Compliance Frameworks

Multi-agent systems need more than model quality. Every agent must operate inside clear permissions, verified tool access, traceable decisions, and auditable handoffs. The matrix below shows the frameworks we align with when designing agent workflows that can act, collaborate, and scale without exposing the business to uncontrolled risk.

[AI Risk Governance]

  • EU AI Act

  • ISO/IEC 42001

  • NIST AI RMF

  • OECD AI Principles

[Agentic AI Security]

  • OWASP Top 10 for LLM Applications

  • OWASP Top 10 for Agentic Applications

  • MITRE ATLAS

  • NIST SSDF

  • SLSA

  • Secure-by-Design Principles

[Cross-System Data Privacy]

  • GDPR

  • CCPA/CPRA

  • EU Data Act

  • HIPAA

  • Privacy Impact Assessments

[Operational Resilience]

  • NIS2

  • DORA

  • EU Cyber Resilience Act

  • ISO 22301

  • NIST Incident Response

  • CISA Secure by Design

[Agent Decision Traceability]

  • Human-in-the-loop controls

  • AI impact assessments

  • system cards

  • audit logs

  • agent action records

[Output Transparency]

  • EU AI Act transparency duties

  • C2PA Content Credentials

  • training data documentation

  • provenance tracking

Case Studies

Our Latest Works

View All Case Studies
AI Platform That Generates QA Documentation From an Existing Test Suite

AI Platform That Generates QA Documentation From an Existing Test Suite

A QA lead had three weeks to prove what her test suite covered. Rebuilding it by hand exposed the bigger problem. That led to a platform that reconstructs QA documentation from the test suite, its linked tickets, and run history.

Additional Info

Core Tech:
  • LLMs (local and hosted)
  • RAG
  • Test Suite Parsing
  • AST Analysis
  • Traceability Graph
  • Jira & Test Management Integrations
  • CI/CD Hooks
  • Structured Outputs
  • Vector Search
  • Log Ingestion
Franchise Management Platform for a Highly-Regulated Industry Franchise Management Platform for a Highly-Regulated Industry

Franchise Management Platform for a Highly-Regulated Industry

Streamlining multi-vendor HR environments with secure access and intelligent automation.

Additional Info

Core Tech:
  • Svelte.js
  • Node.js
Country:

USA USA

Joynd: Unified Integration Platform for HR Software Providers Joynd: Unified Integration Platform for HR Software Providers
  • Frontend
  • Backend
  • Cloud & DevOps

Joynd: Unified Integration Platform for HR Software Providers

A robust B2B platform that connects companies and HR software providers through federated identity, intelligent workflows, and secure data integrations.

Additional Info

Core Tech:
  • Angular
  • NgRx
  • RxJS
  • Tailwind CSS
  • .NET Core
  • PostgreSQL
  • AWS
  • Docker
Country:

USA USA

Testimonials

Testimonials

Carl-Fredrik Linné                                            Sweden

The solutions they’re providing is helping our business run more smoothly. We’ve been able to make quick developments with them, meeting our product vision within the timeline we set up. Listen to them because they can give strong advice about how to build good products.

Darrin Lipscomb Darrin Lipscomb
Darrin Lipscomb United States

We are a software startup and using Devox allowed us to get an MVP to market faster and less cost than trying to build and fund an R&D team initially. Communication was excellent with Devox. This is a top notch firm.

Daniel Bertuccio Daniel Bertuccio
Daniel Bertuccio Australia

Their level of understanding, detail, and work ethic was great. We had 2 designers, 2 developers, PM and QA specialist. I am extremely satisfied with the end deliverables. Devox Software was always on time during the process.

Trent Allan Trent Allan
Trent Allan Australia

We get great satisfaction working with them. They help us produce a product we’re happy with as co-founders. The feedback we got from customers was really great, too. Customers get what we do and we feel like we’re really reaching our target market.

Andy Morrey                                            United Kingdom

I’m blown up with the level of professionalism that’s been shown, as well as the welcoming nature and the social aspects. Devox Software is really on the ball technically.

Vadim Ivanenko Vadim Ivanenko
Vadim Ivanenko Switzerland

Great job! We met the deadlines and brought happiness to our customers. Communication was perfect. Quick response. No problems with anything during the project. Their experienced team and perfect communication offer the best mix of quality and rates.

Jason Leffakis Jason Leffakis
Jason Leffakis United States

The project continues to be a success. As an early-stage company, we're continuously iterating to find product success. Devox has been quick and effective at iterating alongside us. I'm happy with the team, their responsiveness, and their output.

John Boman John Boman
John Boman Sweden

We hired the Devox team for a complicated (unusual interaction) UX/UI assignment. The team managed the project well both for initial time estimates and also weekly follow-ups throughout delivery. Overall, efficient work with a nice professional team.

Tamas Pataky Tamas Pataky
Tamas Pataky Canada

Their intuition about the product and their willingness to try new approaches and show them to our team as alternatives to our set course were impressive. The Devox team makes it incredibly easy to work with, and their ability to manage our team and set expectations was outstanding.

Stan Sadokov Stan Sadokov
Stan Sadokov Estonia

Devox is a team of exepctional talent and responsible executives. All of the talent we outstaffed from the company were experts in their fields and delivered quality work. They also take full ownership to what they deliver to you. If you work with Devox you will get actual results and you can rest assured that the result will procude value.

Mark Lamb Mark Lamb
Mark Lamb United Kingdom

The work that the team has done on our project has been nothing short of incredible – it has surpassed all expectations I had and really is something I could only have dreamt of finding. Team is hard working, dedicated, personable and passionate. I have worked with people literally all over the world both in business and as freelancer, and people from Devox Software are 1 in a million.

Insights

Our Experts' Insights

Intelligent Document Processing vs Traditional OCR: What Enterprises Need in 2026

On-premises LLMs for Enterprise: Hardware, TCO, and Strategy

Revolutionizing Healthcare with AI Startups You Need to Follow

FAQ

Frequently Asked Questions

  • Can agents work with legacy systems?

    Yes. You do not need to modernize your entire backend to deploy AI. We use open standards like the Model Context Protocol (MCP) to connect modern AI reasoning engines to legacy on-premises systems. This allows agents to read from and write to older databases securely within defined boundaries, reducing integration effort and risk. 

  • Will we be locked into one AI provider?

    No. We design model-agnostic architectures. Frameworks such as LangGraph and AutoGen let us switch foundation models based on the task. For example, we may route complex reasoning to Anthropic Claude and routine extraction to a more cost-efficient open-source model. This reduces vendor dependence and gives you more control over operating costs.

  • How do you manage model drift?

    AI performance can decline over time if it is not monitored. We implement observability and drift-detection pipelines to track changes in data and behavior. If an agent’s accuracy declines due to shifting inputs or user behavior, the system detects the issue and triggers retraining or prompt optimization. This helps maintain stable operations without requiring a large internal MLOps function.

  • What are your orchestration workflows?

    Framework Best for How Devox applies it Governance model
    LangGraph Deterministic, graph-based execution where loop prevention and predictable state transitions matter most Default choice for loop-safe execution Step-limit enforcement; forced human escalation on failure
    CrewAI Role-based agent teams modeled on a human org chart (researcher, writer, reviewer, etc.) Used when a workflow maps naturally to defined roles and sequential hand-offs Role-scoped permissions per agent
    AutoGen Conversational, debate-style multi-agent reasoning for exploratory or research-heavy tasks Applied where a decision benefits from multiple agent perspectives before finalizing Conversation-turn limits with a human review checkpoint
    Microsoft Semantic Kernel Enterprises standardized on .NET/C# and Azure, especially alongside SAP or legacy .NET systems Used on Microsoft-stack engagements, including Devox’s SAP-integrated automation build Native Azure AD/RBAC integration; plugin-scoped permissions
  • What do MCP vs. A2A protocols actually govern?

    Model Context Protocol (MCP) Agent2Agent Protocol (A2A)
    What it standardizes How a single agent discovers, authenticates to, and calls tools or data sources How independent agents exchange tasks and results
    Problem it solves Tool sprawl and inconsistent context-passing inside one agent Vendor lock-in and framework fragmentation across a multi-agent system
    Governance unit Per-tool permission scope Per-agent communication contract
    You need it when Any agent touching external systems, databases, or portals A system has more than one agent, especially across frameworks or vendors
    You need both when Enterprise multi-agent systems that integrate legacy databases/portals and coordinate multiple specialized agents
  • What is the difference between MCP and A2A, and do we need both?

    The Model Context Protocol (MCP) standardizes how one agent accesses tools and data sources. The Agent2Agent Protocol (A2A) governs communication between separate agents, including those built on different frameworks or by different vendors. Most enterprise multi-agent systems need both: MCP for safe tool and database access, and A2A for cross-agent coordination without vendor lock-in.

  • Can a multi-agent system integrate with government or legacy databases and portals?

    Yes. Devox Software connects multi-agent systems to existing databases and portals through MCP-governed, permission-scoped gateways rather than direct access. Legacy schemas stay untouched, agent read/write rights map to your existing RBAC, and every interaction is logged for audit, consistent with ISO/IEC 27001:2022 controls.

  • How do you deploy a modular AI services stack inside existing enterprise IT without disrupting current systems?

    Each agent, tool connector, and evaluation layer is built as an independently replaceable component behind MCP-governed interfaces. You can add an agent, swap a framework, or upgrade a model without touching the rest of your systems. We used the same approach on an SAP-integrated automation project.

  • What does human-in-the-loop approval look like in production?

    New agents run in shadow mode first, processing live data without write access. Hard-coded approval gates require human sign-off before any agent can act in production. If confidence drops, data quality degrades, or a schema mismatch appears, the agent pauses and escalates automatically instead of guessing.

  • How do you prevent infinite agent loops and runaway token costs?

    LangGraph-based deterministic graphs force every agent through a bounded number of steps; the task either resolves within that limit or escalates to a human. On the cost side, Devox Software’s Code Mode routing sends routine formatting and data-sorting work to sandboxed Python scripts instead of frontier-model calls.

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