Logistics Agentic Orchestration Services

Let's Talk
  • STOP CHASING STATUS UPDATES

    Dispatchers burn the shift rebooking delayed loads and rechecking rates by phone. The agents run the routine rerouting and rebooking end-to-end, escalating only what needs human judgment, so specialists work the exceptions that move margin.

  • DECIDE ON MARGIN

    A generic engine picks the fastest route. Yours weighs the reroute cost against SLA penalty using the consolidation rules and priority customers your operation runs on, so every call protects margin instead of a vendor's default.

  • RUN AT PEAK WITHOUT THE CASCADE

    When one lane slips during a surge, a brittle system lets the failure ripple across every downstream reroute. The architecture isolates each agent's context so a bad call stays contained—one load reroutes, ten thousand don't.

What We Deliver

Services We Provide

  • Agentic Logistics Orchestration

    • Swarm-Sharded Memory Architecture. Isolation of agent memory into three namespaces—read-only ‘Library,’ private ‘Draft,’ and shared ‘Decision Log’—eliminates context collision and destabilizing hallucinations in multi-agent routing.
    • Specialized Agent Negotiation Logic. Proprietary protocols enable simultaneous negotiation between procurement and logistics agents to optimize lead times and delivery variables concurrently.
    • Vector Database Stack Engineering. Custom configuration of Qdrant (for executor latency), Weaviate (for hybrid search), and Redis (for global caching) delivers high-performance orchestration exceeding standard SaaS capabilities.
    • Perceive-Reason-Act Engine. An LLM-based cognitive core ingests IoT, ERP, and external telemetry signals to autonomously update TMS/WMS systems and execute financial-impact routing decisions.

    Our comprehensive approach to logistics orchestration redefines operational efficiency by unifying disparate supply chain nodes into a singular execution layer.

  • Intelligent Exception Resolution

    • Real-Time Disruption Detection. Direct integration with telematics, IoT, and ERP systems enables immediate identification of delays or port closures, shifting the operational stance from reactive to proactive.
    • Financial Impact Scoring. Exception evaluation based on margin math ensures profitable resolution of disruptions, replacing generic rules-based logic with fiscal precision.
    • Exception Pattern Learning. Systematic logging of resolution data identifies recurring choke points and carrier performance issues, enabling upstream operational improvements.
    • We drive digital logistics orchestration by automating intelligent responses to real-world disruptions, ensuring that every lane remains optimized despite external volatility.
  • Autonomous Carrier Procurement

    • Live Rate Aggregation. Instantaneous surfacing of spot and contract rates across load boards eliminates hours of manual rate-checking for RFQ responses.
    • Multi-Criteria Carrier Selection. Performance-weighted carrier ranking ensures selections align with customer-specific requirements beyond simple price-point considerations.
    • Booking Within Approval Limits. Autonomous booking within pre-set thresholds ensures fiscal control, only escalating rates or new carriers for human sign-off.
    • 24/7 Procurement Coverage. Continuous operation decouples procurement volume from headcount, allowing brokerages to scale without linear growth in dispatch staffing.

    The Devox platform powers smart logistics orchestration for better rate decisions, leveraging high-performance data processing to secure the most advantageous carrier agreements autonomously.

  • Unified Control Tower

    • Semantic Data Unification. Harmonizing siloed operational streams into a unified semantic model creates a single source of truth for cross-departmental alignment. See how we unified fleet operations data into a single platform to improve visibility and support future analytics initiatives. 
    • Unstructured Data Ingestion. Structuring text-heavy inputs (emails, PDFs, IoT streams) into agent-readable datasets incorporates operational reality into platform planning.
    • Continuous Planning Engine. Real-time, rolling planning cycles enable dynamic logistics orchestration to replace static S&OP schedules, allowing for immediate re-optimization following external shocks.
    • Proactive Exception Surfacing. Intelligent monitoring pushes critical issues (lane slips, stockouts, capacity gaps) to relevant stakeholders before escalation occurs.
  • Legacy System Modernization

    • Legacy Stack Audit. Mapping existing TMS/WMS systems identifies technical debt and scaling bottlenecks, establishing a migration path that respects legacy business rules.
    • Microservices Re-Architecture. Decoupling the monolith into cloud-native microservices ensures system availability and automated failover during peak transactional volume.
    • Connector Replacement. Eliminating brittle third-party middleware in favor of direct, owned integrations strengthens the operational data backbone and reduces failure points.
    • Phased Migration. Parallel execution of new services during modernization mitigates cutover risk and ensures continuous operational uptime for seamless logistics orchestration.
  • Predictive Inventory Optimization

    • Demand Forecasting Models. Machine learning models trained on historical volatility project future demand, reducing reliance on lagging indicators.
    • External Signal Integration. Incorporating weather, tariffs, and geopolitical events into models creates a forecast responsive to global market dynamics.
    • Dynamic Inventory Rebalancing. Automated WMS stock adjustments based on forecast shifts optimize inventory positioning and mitigate empty-shelf scenarios.
    • Stockout & Overstock Prevention. System tuning around high-cost scenarios recovers working capital frozen in overstock while protecting sales conversion.
  • AI Route Optimization

    • Cost vs. Penalty Routing. Mathematical weighting of reroute costs against SLA penalties ensures routing decisions protect margin rather than solely optimizing for speed.
    • Consolidation Rule Encoding. Integration of proprietary consolidation logic and cold-chain constraints into the engine ensures optimizations respect unique business rules.
    • Live Condition Response. Real-time weather and traffic ingestion ensures arrival estimates remain accurate despite corridor disruptions or environmental shifts.
    • In-Transit Re-Optimization. Mid-haul path adjustment in response to fuel price spikes or road closures optimizes route performance throughout the delivery lifecycle.
    • Sustainability & Financial Tracking. Automated logging of route costs and carbon emissions provides granular reporting for financial auditing and ESG compliance.
Working Together

The Roadmap

01.

01. Operational Deep-Dive

We start in your dispatch room, not a slide deck. Before anyone writes code, our engineers sit with the people who actually route loads and trace how decisions get made today, where the $500 reroute calls happen, which consolidation rules are unwritten, and where the SLA exposure really lives. You come out of this phase with a documented map of your routing logic and a clear scope, so there are no surprises about what we're building or why.

02.

02. Proof of Value

We design the engine to work with your stack, your TMS, your rate tables, and your carrier data, and we quickly put a working slice in front of you, running on your own historical lanes. You watch it make real cost-vs.-penalty calls on freight you already moved, so the business case is something you can compare against last quarter's numbers instead of just trusting.

03.

03. Build on Your Rules

In this phase, we encode your consolidation logic, priority customers, and cold-chain constraints into the engine itself. We work in two-week increments with a demo at the end of each one, so you can see where things stand after every sprint. Your team has a direct line to ours the whole way, with no account manager sitting between you and the engineers doing the work.

04.

04. Controlled Rollout

Once the engine's proven on your lanes, we wire it fully into your TMS and hand your team real ownership, not a black box, but documented logic, admin controls, and the training to run it without us in the room. The IP is yours. You're not renting access to your routing engine, and you're not locked into our roadmap to keep it working.

05.

05. Integration & Handoff

We stay on after launch, monitoring performance, tuning the model as your lanes and constraints shift, and standing up the SLA-backed support your operation actually needs. As your volume grows, the engine scales with it. You get a partner who stays accountable for the system long after the build is done, not a team that disappears at go-live.

  • 01. Operational Deep-Dive

  • 02. Proof of Value

  • 03. Build on Your Rules

  • 04. Controlled Rollout

  • 05. Integration & Handoff

Built for Compliance

Standards and Frameworks We Build To

We develop agentic orchestration platforms designed in alignment with rigorous operational standards to coordinate logistics across warehouses, transportation networks, inventory systems, and supply chain workflows. Our solutions combine AI-driven decision engines, real-time operational data, and human oversight to accelerate execution while supporting internal governance, visibility, and control.

[Agentic AI Governance]

  • EU AI Act

  • ISO/IEC 42001

  • NIST AI RMF 1.0

  • Human-in-the-Loop Controls

  • Explainable AI Frameworks

[Logistics Platform Integration]

  • TMS Integration

  • WMS Connectivity

  • ERP Synchronization

  • Carrier APIs

  • Supplier Network Integration

[Real-Time Data & Event Processing]

  • Apache Kafka

  • MQTT

  • Event-Driven Architecture

  • Stream Processing Systems

  • Real-Time Operational Analytics

Case Studies

Our Latest Works

View All Case Studies
From Legacy to Leading Edge: Modernizing a Full-Suite Online Payments Platform From Legacy to Leading Edge: Modernizing a Full-Suite Online Payments Platform

From Legacy to Leading Edge: Modernizing a Full-Suite Online Payments Platform

A secure full-suite online payments platform for businesses and individuals enabled the client to expand into 80+ countries, turning their services into a true growth driver.

Additional Info

Core Tech:
  • .NET
  • Angular 8
  • PostgreSQL
  • Auth0
  • Keycloak
  • TensorFlow
  • Apache Kafka
  • GitLab CI/CD
  • Kubernetes
Country:

Europe Europe

Juriba Juriba
  • Backend
  • Frontend
  • Cloud
  • DevOps & Infrastructure

Juriba: Enterprise Digital Workplace Management Platform for Migration & Automation

An enterprise-grade automation platform that streamlines IT project workflows through smart dashboards.

Additional Info

Core Tech:
  • .NET 6
  • MS SQL
  • Redis
  • Angular
  • NgRx
  • RxJS
  • Kubernetes
  • Elasticsearch
Country:

United Kingdom United Kingdom

Enabling Zero-Downtime Modernization for a Customer-Facing Application Enabling Zero-Downtime Modernization for a Customer-Facing Application

Enabling Zero-Downtime Modernization for a Customer-Facing Application

An AI-accelerated modernization of a high-traffic e-commerce platform, enabling zero-downtime migration to Azure microservices.

Additional Info

Core Tech:
  • .NET Framework
  • .NET 8
  • C#
  • SQL Server
  • Azure Kubernetes Service
  • Azure App Services
  • microservices
  • AI dependency mapping
  • Terraform
  • GitHub Actions
Country:

USA USA

Testimonials

Testimonials

Carl-Fredrik Linné                                            Sweden

The solutions they’re providing is helping our business run more smoothly. We’ve been able to make quick developments with them, meeting our product vision within the timeline we set up. Listen to them because they can give strong advice about how to build good products.

Darrin Lipscomb Darrin Lipscomb
Darrin Lipscomb United States

We are a software startup and using Devox allowed us to get an MVP to market faster and less cost than trying to build and fund an R&D team initially. Communication was excellent with Devox. This is a top notch firm.

Daniel Bertuccio Daniel Bertuccio
Daniel Bertuccio Australia

Their level of understanding, detail, and work ethic was great. We had 2 designers, 2 developers, PM and QA specialist. I am extremely satisfied with the end deliverables. Devox Software was always on time during the process.

Trent Allan Trent Allan
Trent Allan Australia

We get great satisfaction working with them. They help us produce a product we’re happy with as co-founders. The feedback we got from customers was really great, too. Customers get what we do and we feel like we’re really reaching our target market.

Andy Morrey                                            United Kingdom

I’m blown up with the level of professionalism that’s been shown, as well as the welcoming nature and the social aspects. Devox Software is really on the ball technically.

Vadim Ivanenko Vadim Ivanenko
Vadim Ivanenko Switzerland

Great job! We met the deadlines and brought happiness to our customers. Communication was perfect. Quick response. No problems with anything during the project. Their experienced team and perfect communication offer the best mix of quality and rates.

Jason Leffakis Jason Leffakis
Jason Leffakis United States

The project continues to be a success. As an early-stage company, we're continuously iterating to find product success. Devox has been quick and effective at iterating alongside us. I'm happy with the team, their responsiveness, and their output.

John Boman John Boman
John Boman Sweden

We hired the Devox team for a complicated (unusual interaction) UX/UI assignment. The team managed the project well both for initial time estimates and also weekly follow-ups throughout delivery. Overall, efficient work with a nice professional team.

Tamas Pataky Tamas Pataky
Tamas Pataky Canada

Their intuition about the product and their willingness to try new approaches and show them to our team as alternatives to our set course were impressive. The Devox team makes it incredibly easy to work with, and their ability to manage our team and set expectations was outstanding.

Stan Sadokov Stan Sadokov
Stan Sadokov Estonia

Devox is a team of exepctional talent and responsible executives. All of the talent we outstaffed from the company were experts in their fields and delivered quality work. They also take full ownership to what they deliver to you. If you work with Devox you will get actual results and you can rest assured that the result will procude value.

Mark Lamb Mark Lamb
Mark Lamb United Kingdom

The work that the team has done on our project has been nothing short of incredible – it has surpassed all expectations I had and really is something I could only have dreamt of finding. Team is hard working, dedicated, personable and passionate. I have worked with people literally all over the world both in business and as freelancer, and people from Devox Software are 1 in a million.

Insights

Our Experts' Insights

Artificial Intelligence in Logistics: From Fuss to Real Impact

AI for Business Process Automation: Where to Start?

Legacy Modernization in Logistics: Guide for Strategic Transformation

FAQ

Frequently Asked Questions

  • How is 'pilot purgatory' mitigated?

    Project failure is addressed by requiring proof of value on historical lanes before scaling. Success metrics are contractually defined, and deployments occur incrementally to ensure real-world data viability and ROI verification at each stage.

  • Are siloed datasets a blocker?

    Data fragmentation is managed through an orchestration layer that maps legacy systems to a unified semantic model. Foundation rectification, including structuring data from emails and PDFs, ensures agents operate on ground truth rather than noise.

  • Is rip-and-replace required for legacy systems?

    Modernization occurs without full system replacement. We integrate with existing TMS/WMS stacks while replacing brittle components like EDI with high-speed APIs, preserving unique business logic while improving performance latency.

  • How is human oversight maintained for high-stakes decisions?

    Autonomy is governed by human-in-the-loop gates for sensitive thresholds. High-value carrier bookings or non-standard exceptions require human authorization, ensuring that fiscal and strategic judgment remains centralized.

    Governance is further enforced through least-privilege permissions. Agents cannot access or modify data outside their functional scope—financial details, ERP payment records—preventing unauthorized system changes.

  • How are auditability and compliance ensured?

    The platform generates tamper-proof logs of 100% of agent activity. This provides full visibility into data inputs, reasoning, and system impacts, designed to support the transparency requirements for DOT reviews, customs audits, and enterprise procurement.

  • Does custom software enforce generic workflows?

    No. Our solutions encode your specific consolidation rules and competitive practices into the engine, ensuring your operational edge is institutionalized rather than flattened into a standard vendor template. You maintain full ownership of the resulting IP.

  • What is the post-launch support and ownership structure?

    Post-launch support includes SLA-backed performance monitoring and model tuning. Clients retain full administrative control and system ownership; the relationship is designed for long-term accountability without creating vendor lock-in or roadmap dependency.

Book a call

Want to Achieve Your Goals? Book Your Call Now!

Contact Us

We Fix, Transform, and Skyrocket Your Software.

Tell us where your system needs help — we’ll show you how to move forward with clarity and speed. From architecture to launch — we’re your engineering partner.

Book your free consultation. We’ll help you move faster, and smarter.

Let's Discuss Your Project!

Share the details of your project – like scope or business challenges. Our team will carefully study them and then we’ll figure out the next move together.







    By sending this form I confirm that I have read and accept the Privacy Policy

    Thank You for Contacting Us!

    We appreciate you reaching out. Your message has been received, and a member of our team will get back to you within 24 hours.

    In the meantime, feel free to follow our social.


      Thank You for Subscribing!

      Welcome to the Devox Software community! We're excited to have you on board. You'll now receive the latest industry insights, company news, and exclusive updates straight to your inbox.