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Valeria Putnenko

Valeria Putnenko

Director of Team Operations

Valeria Putnenko serves as Director of Team Operations at Devox Software, shaping customer experiences that help companies turn customers into long-term brand advocates. At Devox, she launched a Voice of Customer program that has influenced strategic decisions for several major clients and strengthened overall customer satisfaction within a year. Her articles share practical lessons on building customer-centric teams, scaling CX practices, and translating customer feedback into better delivery.

Key Knowledge Areas: Business Optimization

You can find Valeria Putnenko in social media:

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Latest Articles From Valeria Putnenko

Web-Based vs Cloud-Based Apps in 2026: What’s AI-Improved
Aug 10, 2026
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12 min

Web-Based vs Cloud-Based Apps in 2026: What’s AI-Improved

People commonly mix up cloud-based vs web-based apps, although they share many differences. This material delves into these differences in infrastructures and use cases for you to distinguish them correctly to help you pick the best one for your organization in 2026.

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How to Build a Money Lending App for Your Fintech Business: A 6-Step Guide for B2B Founders
Aug 3, 2026
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11 min

How to Build a Money Lending App for Your Fintech Business: A 6-Step Guide for B2B Founders

Banks, alternative lenders, embedded finance providers, credit unions, and B2B fintech platforms are rapidly investing in lending software to automate underwriting, improve customer experience, reduce operational overhead, and launch new financial products faster. This guide explains how to build a money lending app from a business and technology perspective for companies targeting the US and UK markets.

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Improve Engagement Of Your SaaS With UX/UI Design Best Practices
Jul 28, 2026
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8 min

Improve Engagement Of Your SaaS With UX/UI Design Best Practices

SaaS is one of the fastest-growing public cloud services.

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SaaS Design Best Practices
Jul 5, 2026
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11 min

SaaS Design Best Practices

Software as a service (SaaS) has transformed how modern businesses operate in terms of cost-effectiveness and ease of use.

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How to Hire Full-Stack Developers for Your Project in the AI Era
Apr 6, 2026
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5 min

How to Hire Full-Stack Developers for Your Project in the AI Era

With the rise of AI, developers also need to understand how to use AI to streamline processes. Hiring such a talent is a challenge. This material unveils the tips and tricks to get the best expertise.

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Build A Cloud-Based SaaS Application In 6 Steps
Apr 6, 2026
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5 min

Build A Cloud-Based SaaS Application In 6 Steps

A decade ago, the software-as-a-service concept was a relatively new business model. Nowadays, it’s one of the leading market trends: if you know how to build a SaaS product, you will most likely have a successful startup idea.

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